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✨ NEW FEATURES

The Complete Guest Experience Platform

More than just a digital guidebook. Capture emails through WiFi, automate cleaner notifications, upsell services, and let AI handle guest questions - all from one powerful platform.

BetterSTR Guidebook on Mobile
50%
Fewer Guest Questions
100%
Email Capture Rate
4.9★
Average Review Score
< 5min
Setup Time

Everything You Need to Automate Guest Management

One platform, countless hours saved

Smart Digital Guidebook

Create once, update anywhere. Sync with all your listings automatically.

  • Auto-sync with Airbnb, VRBO, Booking
  • Default guides for quick setup
  • Custom instructions per property

WiFi Captive Portal

Turn your WiFi into a marketing tool. Guests access WiFi through your guidebook.

  • Capture every guest email
  • Monitor for unauthorized parties
  • Remote router management
Learn about WiFi Management →

SMS Cleaner Alerts

Never miss a clean again. Automated SMS reminders to your cleaning team.

  • Daily cleaning schedule via SMS
  • Back-to-back priority alerts
  • Tag cleaners to property groups

Upsell Products & Services

Sell extras directly through your guidebook. Instant or approval-based.

  • Early check-in/late checkout
  • Amenities and add-ons
  • Quick payment links from bookings

Smart Property Tagging

Organize properties by area, team, or custom groups. Scale effortlessly.

  • Group by location or team
  • Map-based selection tools
  • Trash day reminders by area

AI-Powered Guest Support

Let AI answer questions 24/7. Trained on your property and area info.

  • Instant answers to guest questions
  • Learns from your guidebook
  • Available in multiple languages

Custom Domains

Use your own domain name for a professional, branded experience.

  • yourcompany.com/guidebook
  • SSL certificates included
  • White-label option available

Multi-Language Translations

Automatically translate your guidebook into 20+ languages for international guests.

  • Auto-detect guest language
  • Professional translations
  • Custom language settings

QR Code & NFC Access

Instant guidebook access with QR codes and NFC tags placed around your property.

  • Printable QR code signs
  • NFC tag support
  • No app download required

Local Area Recommendations

Share your favorite restaurants, attractions, and hidden gems with interactive maps.

  • Interactive Google Maps
  • Categorized recommendations
  • Direct booking links

Guest Analytics & Insights

Track guidebook views, popular sections, and guest behavior to optimize your content.

  • View count tracking
  • Popular content reports
  • Guest engagement metrics

Digital House Rules

Present house rules clearly and track guest acknowledgments for your records.

  • Customizable rule templates
  • Guest acknowledgment tracking
  • Timestamp records for disputes
NEW HARDWARE

BetterSTR Companion Tablet

Take your guest experience to the next level with our purpose-built Android tablet solution.

Smart Kiosk Mode
  • Boots directly to your guidebook - no setup required
  • Locked down interface - guests can't access other apps
  • Digital photo frame screensaver with your property images
  • Display personalized welcome messages for each guest
Built-in Noise Monitoring

Protect your property with real-time decibel monitoring. Set quiet hours, customize thresholds (default 70 dB), and receive instant alerts when noise levels indicate potential parties or disturbances.

Key Features

Kiosk Mode
Guidebook only access
Remote Control
Manage from anywhere
Smart Dimming
Auto-adjusts brightness
Noise Analytics
Monitor sound levels
Hardware Options:
  • Purchase pre-configured tablet from us
  • BYOD: Android 11+, 4GB RAM recommended
INCREASE REVENUE

Turn Every Stay Into An Upsell Opportunity

Guests love convenience. Offer extras they actually want, right when they need them.

Instant Purchase
  • ✓ Early check-in
  • ✓ Late checkout
  • ✓ Welcome baskets
  • ✓ Parking passes
Approval Required
  • ✓ Extra cleaning
  • ✓ Pet fees
  • ✓ Equipment rental
  • ✓ Concierge services
Pro Tip: When guests call asking for extras, just click their reservation and send a payment link instantly!
Upsell Products

See BetterSTR In Action

Watch how easy it is to manage everything from one platform

Click to load video

Works With Your Existing Tools

Seamless integration with the platforms you already use

UniFi Omada

NEW
Sell Products & Services to Guests

Transform your guest guide into a revenue generator by offering convenient add-on services and products directly to your guests.

Integrated E-commerce

Accept payments seamlessly through Stripe with just 10% + $0.30 platform fee

Popular Product Ideas:
Mid-stay linen changes
Welcome baskets
EV charging
Early check-in/late checkout
Grocery pre-stocking
Spa & wellness services
  • Secure payment processing through Stripe
  • Automatic email confirmations and receipts
  • Full refund management capabilities
  • Track orders and revenue in real-time
  • Only 10% + $0.30 platform fee - keep the rest
Learn About Upsell Products
Linen Change
Mid-Stay Linen Change

Fresh linens delivered and changed by our housekeeping team

$50.00
EV Charging
EV Charging Station Access

Full access to our Level 2 EV charger during your stay

$30.00
Firewood
Firewood Bundle

Seasoned firewood for cozy evenings by the fire

$25.00
Charcuterie Board
Charcuterie Board

Artisan cheese and meat selection with local favorites

$85.00

Secure checkout powered by Stripe

Start Free, Stay Free Forever

Digital guidebooks are 100% free. Only pay for optional add-ons.

ALWAYS FREE

Digital Guidebook

FREE

Forever

  • ✓ Unlimited properties
  • ✓ Auto-sync listings
  • ✓ All integrations
  • ✓ QR codes & sharing
  • ✓ Guest analytics
  • ✓ House rules

Optional Add-ons

Custom Domain: from $9.95/year

SMS Delivery: $0.10/message

Translations: $2/language

WiFi Portal: $2/access point

Upsell Products: 10% fee

Only pay for what you use

More Time For You

Let your guidebook handle the repetitive tasks

Stop Repeating Yourself

Stop answering the same questions over and over. Let your guide handle the small stuff so you can focus on what matters.

Elevate the Experience

Give guests a smooth start and make your place feel easy to use — from Wi-Fi to the coffee machine.

Boost Your Reviews

Happy guests leave better feedback. A clear, easy-to-follow manual can help earn those 5-star ratings.

Set Clear Expectations

House rules, check-out times, pet policies — make it crystal clear so there's no confusion during their stay.

Encourage Repeat Stays

Guests who feel confident and informed are more likely to book again — or recommend you to friends.

Highlight What's Special

Whether it's the spa pool, smart lights or local hikes, make sure your guests know exactly what makes your place unique.

EARN COMMISSIONS

Earn While You Host

Now, your guidebook can do more than just inform - it can earn you money!

When your guests book activities or tours through Viator links in your guidebook, you earn a 4% commission on every booking.

It's a win-win: your guests discover amazing local experiences while you generate additional passive income from your property.

How It Works:
  1. Add Viator activity links to your guidebook
  2. Guests click and book experiences
  3. You earn 4% commission automatically
  4. Get paid monthly via PayPal or bank transfer
Viator Activities

Professional Custom Domains

Give your guest guides the professional touch they deserve with a custom domain that matches your brand.

Two Domain Options

Choose between our easy subdomain service or connect your own custom domain

Subdomain

yourproperty.guidebook.cloud

$9.95/year

Custom Domain

welcome.yourdomain.com

$14.95/year

  • Professional branding that builds trust
  • Easy-to-remember URLs for your guests
  • SSL certificates included automatically
  • Instant subdomain activation
Learn More About Custom Domains
Instead of:
gb.betterstr.com/g/abc123xyz789...
Your guests see:
welcome.oceanviewvilla.com
Professional & Memorable

Welcome International Guests

Break down language barriers with automatic translations. Your entire guidebook available in 14 languages with just one click.

🇪🇸 🇫🇷 🇩🇪 🇮🇹 🇵🇹 🇨🇳 🇯🇵 🇰🇷 🇷🇺 🇸🇦 🇳🇱 🇵🇱 🇸🇪 🇳🇴
  • One-click translation of your entire guidebook
  • Professional quality hospitality translations
  • Guests auto-detect preferred language
  • Edit translations to personalize content
Learn About Translations
English Original

"Welcome to our beautiful beach house! The key is in the lockbox..."

Español Translated

"¡Bienvenido a nuestra hermosa casa de playa! La llave está en la caja de seguridad..."

Instant translation with one click!

NEVER MISS A CLEAN

SMS Cleaner Notifications That Actually Work

Stop relying on emails that get missed. Direct SMS ensures your cleaners are always informed.

Example Morning Text:
📍 30e Snowmass Dr, Ohakune
🔄 BACK2BACK booking today
✓ Checkout: 10am
✓ Checkin: 4pm
⚠️ Property must be ready before checkin
1
Tag Your Properties

Group by area: Downtown Beachfront Mountain View

2
Assign Cleaners

Tag cleaners to specific property groups or areas

3
Automatic Daily SMS

Each cleaner gets their schedule every morning

AUTOMATIC UPDATES

Real-Time Weather Forecasts

Keep your guests prepared with accurate, up-to-date weather information directly in your guidebook.

  • 5-Day Forecast - Helps guests plan activities during their stay
  • 12-Hour Detailed Forecast - Hour-by-hour predictions for the day ahead
  • Weather Alerts - Automatic notifications about severe weather events
  • Local Information - Temperature, conditions, humidity, and wind speed

All weather data updates automatically - no maintenance required from you!

Chicago, IL

5-Day Forecast

Today

75°F

Tomorrow

72°F

Thu, Aug 7

68°F

Fri, Aug 8

65°F

Sat, Aug 9

78°F

Heat advisory in effect for Thursday

Not sure what to include in your guestbook?

Check out our expert guide on everything to include in your Airbnb welcome book!

Read the Guide

Our Integration Partners

Seamlessly connect BetterSTR with your favorite property management platforms

Frequently Asked Questions

It would be best to connect the Hospitable Integration over the AirBnB Integration as there will be more data-points and more options available to you, making it even easier to automatically populate your Guestbook content.

Certainly, simply connect the Integration, and only activate a single property.

There is no limit, we make it easy to create a single Guestbook, and you can then duplicate the content to additional properties.

BetterSTR is free to use!

We do offer optional paid services that allow you to send text messages to your guests at specific times before check-in. You can choose when to send these messages - 2 hours, 4 hours, 24 hours, or 48 hours before arrival. These SMS notifications are an optional premium feature to enhance your guests' experience.

The Optional Text messages cost $0.10c per message

Beyond Properties

Not Just for Vacation Rentals

BetterSTR's powerful guide system works for any location-based information needs

General Guides for Any Occasion

While BetterSTR excels at vacation rental guidebooks, our versatile platform creates professional guides for any location or event.

Events & Conferences

Venue information, schedules, maps

Schools & Campuses

Campus maps, facility guides, resources

Real Estate

Property showcases, neighborhood info

Local Businesses

Store guides, service information

How General Guides Work
1
Provide Basic Info

Guide name and address/location

2
Create Custom Content

Add headings, text, images, and links

3
Add Points of Interest

Mark important locations on the map

Share Your Guide

Get a professional, mobile-friendly URL

Complete Control

Unlike property guides that auto-populate, general guides give you full control over every piece of content, perfect for unique requirements.

Mobile-Optimized

Every guide automatically works perfectly on all devices - smartphones, tablets, and desktops. No app downloads required.

Usage Analytics

Track how people interact with your guides, see which sections are most popular, and optimize your content accordingly.

Ready to Create Your Better Guide?

Join thousands of users who trust BetterSTR for their location-based information needs.

Start Free Today View Demo