Facebook Tracking Pixel

Host Port Digital Guidebook Integration

Connect your Host Port account and every listing gets its own guest guide and TV welcome, with each guest's booking from Airbnb, Booking.com, Vrbo and your direct bookings.

BetterSTR
INTEGRATION
Host Port

New: in beta

Your Host Port bookings, turned into guest guides

Host Port is an Australian property management system and channel manager for short-term rental hosts. It runs your Airbnb, Booking.com, Vrbo, Expedia, Agoda and Google bookings (through Channex), your iCal links and your direct bookings from one place. BetterSTR reads your listings and bookings and gives each stay a personalised guidebook, a welcome by name on the TV and a WiFi QR code that works first time.

Host Port shares each listing's name and timezone, and every booking with the guest's details. You add the rest of the guide (address, photos, WiFi, check-in times, house rules) in BetterSTR once, and syncs never overwrite it.

There is nothing to install. You create a data connection in Host Port, paste its API key into BetterSTR, and your listings come across. Like every BetterSTR integration, it is part of the free plan. The Host Port connection is new, so it is marked beta while the first hosts use it.

Create a free account Already a member? Connect Host Port
BetterSTR guest guidebook on three phones

What syncs from Host Port

Here is exactly what BetterSTR reads from your Host Port account. Host Port's API is read-only, so BetterSTR never changes anything in Host Port.

ItemSynced?Details
Listings Yes Each listing in your Host Port connection becomes its own BetterSTR property, with its name and timezone. Listings are re-read once a day: new ones appear automatically, and one removed from the connection is removed from BetterSTR too.
Reservations Yes Every booking from Airbnb, Booking.com, Vrbo, Expedia, Agoda, Google, your iCal links and your direct bookings, with its dates, guest numbers, the channel, its status and the total. Cancellations come through as cancelled.
Guest name, email and phone Yes The guest's name for the TV welcome and the guide, plus their email and phone where the channel shares them. Needs include guest names and contact details turned on in the Host Port connection. Airbnb bookings that reach Host Port through an iCal link carry the guest's name but no email or phone.
Address, photos and amenities No Host Port doesn't share them. Add them to each property in BetterSTR once; syncs never overwrite them.
WiFi name and password No Enter them once in BetterSTR to power the WiFi QR code on the guide and the TV.
Check-in and check-out times No Set them on each property in BetterSTR.
House rules and door codes No Add them in BetterSTR, where they stay put between syncs.
Guide link in Host Port No Host Port's API is read-only, so BetterSTR can't save the guide link on the booking or message guests through Host Port. Guides go out by BetterSTR email or SMS, or you send the link yourself.

How the connection works

  1. Create a data connection in Host Port. Go to Settings, then Data connections, and click New connection. Only the account that owns the listings can do this (not a co-host), and it needs Host Port's paid plan.
  2. Choose what it shares. Tick:
    • Every listing you want in BetterSTR
    • Bookings
    • Calendar
    • Include guest names and contact details
    You don't need Reviews or Earnings.
  3. Copy the API key. Click Create connection and copy the API key. It starts with hpk_, and Host Port shows it only once.
  4. Paste it into BetterSTR. Under Integrations, choose Host Port and paste the key. BetterSTR checks it with Host Port, then click Sync Properties and your listings and bookings come across. Switch off any listing that doesn't need a guide or TV.

How quickly changes arrive

BetterSTR checks Host Port for new, changed and cancelled bookings every 10 minutes, and re-reads your listings once a day.

Want it faster? Add our webhook: open your data connection in Host Port, click Webhook, paste the address shown on the Host Port page in BetterSTR, then paste the signing secret Host Port gives you back into BetterSTR. New and cancelled bookings then arrive within a minute.

If you need something now, the Host Port page in BetterSTR has Sync Properties and Sync Reservations buttons, and Sync History pulls in the last three years.

Good to know before you connect

  • It's in beta. The Host Port connection is new. If something looks wrong, email support@betterstr.com and we'll look at your account with you.
  • Host Port's paid plan, and the listing owner's account. Data connections need Host Port's paid plan, and only the account that owns the listings can create one. A co-host can't.
  • Your guide details live in BetterSTR. Host Port shares listing names, not addresses, photos, WiFi, check-in times, house rules or door codes. Add them once in BetterSTR and syncs never overwrite them.
  • Airbnb iCal bookings have no contact details. When Airbnb reaches Host Port through an iCal link, the booking carries the guest's name but no email or phone. The TV and guide still greet the guest by name, but send their guide link through Airbnb messages.
  • Missed a listing or the guest details? Create a new data connection with the right boxes ticked and paste its key on the Host Port page in BetterSTR.
  • You stay in control. The key only lets BetterSTR read your listings and bookings, and you can turn the connection off in Host Port at any time.

Host Port integration questions

Where do I get the Host Port API key?

In Host Port, go to Settings, then Data connections, and click New connection. Tick your listings, Bookings and Calendar, turn on include guest names and contact details, then click Create connection. Copy the API key (it starts with hpk_ and is shown only once) and paste it on the Host Port page in BetterSTR.

Does it work with Airbnb, Booking.com and Vrbo bookings?

Yes. Host Port is your channel manager, so bookings from Airbnb, Booking.com, Vrbo, Expedia, Agoda, Google, your iCal links and your direct bookings all come through to BetterSTR, on the right property.

Do I need a paid plan?

On Host Port's side, yes: data connections need Host Port's paid plan. On the BetterSTR side the integration is part of the free plan, and there is nothing to install.

How do guests get their guide link?

Host Port's API is read-only, so BetterSTR can't put the link in your Host Port messages. Guests with an email address or phone number can get it from BetterSTR's email and SMS rules, or you can send the link yourself. For Airbnb bookings that come in through an iCal link there is no email or phone, so send the link through Airbnb messages.

Will BetterSTR change anything in my Host Port account?

No. Host Port's API is read-only. BetterSTR reads your listings and bookings and never changes anything in Host Port.

Why doesn't my guide have the address and photos?

Host Port only shares each listing's name and timezone. Add the address, photos, WiFi, check-in times and house rules to each property in BetterSTR once. Syncs never overwrite them.

A booking change isn't showing. What should I do?

BetterSTR checks Host Port every 10 minutes, or within a minute for new and cancelled bookings if you've added the webhook. To pull a change in straight away, open the Host Port page in BetterSTR and click Sync Reservations.

Read more

Connect Host Port in a few minutes

One API key from Host Port, and your next guest has a guide.

Start free See the TV welcome screen

No credit card required. Visit hostport.co