Find answers to your questions about our products and services
Step-by-step guide to creating property-level custom fields in OwnerRez and inserting them as shortcodes in your BetterSTR guest guides.
Automatically request Google, Trustpilot, or TripAdvisor reviews from guests who leave positive feedback. Turn 5-star Airbnb reviews into more reviews across multiple platforms.
Learn how to verify your vacation rental guests with phone verification, identity checks, terms acceptance, and security deposits before they arrive.
Migrate your existing TouchStay guidebooks to BetterSTR with our one-click import tool.
Reconnect with past guests—up to 10 years back—using SMS remarketing. Send direct booking links, discounts, or seasonal promos, helping you boost bookings while avoiding OTA fees from the likes of Airbnb etc
Automatically send guests their personalized Guidebook via TXT before check-in. Set timing per property or across your account to ensure guests have essential info right at their fingertips when they need it.
Learn what you can do with our Guidebook / Guestbook, from adding Live Chat, send automated Mobile TXT messages, or customised your Guidebook
Connect a Stripe account to take security deposits, charge a users credit card, upsell products like early checkin, firewood, or any other product and service
We have a number of widgets that allow you to add a small piece of code to your website, allowing you to include some of the functionality we provide, directly on your own website.
Wifi Captive Portal options, what equipment to use and how to setup and use our Wifi Marketing platform