Your PMS is not on our list but you use Breezeway? Connect Breezeway and every home gets its own guest guide and TV welcome, filled in from the homes and bookings Breezeway syncs from your PMS, guest door codes included.
New: in beta
Breezeway is a property operations platform for cleaning, inspections and maintenance. It is not a PMS: it copies your homes and reservations from your PMS, and it works with more than 40 of them, including Track, Escapia and Barefoot. So if we don't connect to your PMS directly but you use Breezeway, BetterSTR can pick your homes and bookings up from Breezeway instead.
Each stay then gets a personalised guidebook, a welcome by name on the home's TV and a WiFi QR code that works first time. There is nothing to install. You ask Breezeway for API keys, paste the client ID and client secret into BetterSTR, and your homes come across.
Like every BetterSTR integration, it is part of the free plan. The Breezeway connection is new, so it is marked beta while the first hosts use it.
Create a free account Already a member? Connect Breezeway
Here is exactly what BetterSTR reads from Breezeway. It only reads: nothing is changed in your Breezeway account. Breezeway gets this from your PMS, so it is only as complete as what your PMS shares with Breezeway.
| Item | Synced? | Details |
|---|---|---|
| Homes | Yes | Each active home in Breezeway becomes its own BetterSTR property, switched on and ready for a guide and TV. Homes that are inactive in Breezeway are not added, and a home that becomes inactive is switched off here, never deleted. |
| Name and address | Yes | The home's name and full address, with its map location. If Breezeway has no map pin, BetterSTR finds it from the address once. The address sets the map, weather and nearby places in your guides. |
| Photos | Yes | The home's photos, with Breezeway's default photo first. If a home has no photos in Breezeway, the photo you add in BetterSTR is kept. |
| Home notes | Yes | The About and General notes become the description, Guest Access and Directions become your guest access details, and Trash Info goes into the house rules. |
| WiFi name and password | Partial | Read from the home's WiFi note when it is written as a network and a password (for example "Network: Beach House / Password: sunny123"). Any other WiFi note is added to the guest access details instead. |
| Staff access notes | No | Breezeway's staff access note and the home's own access code are for your cleaning and maintenance team, so BetterSTR never shows them to guests. |
| Reservations | Yes | Every guest booking with its dates, number of guests, guest notes and your PMS's own confirmation number. Owner stays come through marked as owner stays. Holds and lock-offs are skipped. Cancelled bookings, including ones removed from Breezeway, come through as cancelled. |
| Guest door code | Yes | The guest access code on each reservation, so every guest gets their own code. |
| Guest name, phone and email | Partial | From the booking's main guest, but only when your PMS shares them with Breezeway. |
| Check-in and check-out | Partial | The booking's own check-in and check-out times when Breezeway has them, otherwise 3pm and 11am. |
| Booking channel | Partial | Breezeway doesn't say where a booking came from. BetterSTR works it out from the booking's tags (Airbnb, Vrbo, Booking.com, Expedia or direct) or an Airbnb confirmation code, when there is one. |
| Timezone | Partial | Breezeway has no timezone field, so BetterSTR works it out from each home's country and state. |
| Prices and currency | No | Breezeway doesn't share booking prices. |
| Breezeway shortcodes | No | There are no Breezeway-only shortcodes. The standard BetterSTR guest and booking shortcodes work as usual. |
| Guide link (written back) | No | BetterSTR doesn't write anything to Breezeway, because Breezeway's own sync from your PMS would overwrite it. BetterSTR sends the guide link to the guest by email or SMS with your notification rules. |
BetterSTR checks Breezeway for new, changed and cancelled reservations every 10 minutes, does a full check of upcoming bookings about once an hour, and re-reads your homes once a day. You don't need to set anything up for that. Breezeway gets its data from your PMS, so a change shows up after your PMS has passed it to Breezeway.
If you need something now, the Breezeway page in BetterSTR has Sync Properties and Sync Reservations buttons, and Sync History pulls in the last three years.
Yes, if you use Breezeway. Breezeway copies your homes and reservations from your PMS (it works with more than 40, including Track, Escapia and Barefoot), and BetterSTR reads them from Breezeway.
The Breezeway account holder requests them with Breezeway's API key request form, linked on the Breezeway page in BetterSTR. Breezeway sends a client ID and a client secret, which you paste into BetterSTR.
No. There is nothing to install, and on the BetterSTR side the integration is part of the free plan.
Yes. The guest access code on each Breezeway reservation comes through with the booking. Staff access notes and the home's own access code are never shown to guests.
By email or SMS with your BetterSTR notification rules. BetterSTR doesn't write anything back to Breezeway.
BetterSTR checks Breezeway every 10 minutes, so most changes appear within that time once your PMS has passed them to Breezeway. To pull it in straight away, open the Breezeway page in BetterSTR and click Sync Reservations.
Your Breezeway client ID and secret, and your next guest has a guide.
Start free See the TV welcome screenNo credit card required. Visit breezeway.io