Multilingual Guidebooks for International Guests

What is Multi-Language Translation?

The Multi-Language Translation feature enables property owners to automatically translate their entire vacation rental guidebook into multiple languages, making their property accessible to international guests. This comprehensive system translates all content, including:

• Welcome messages

• Check-in procedures

• House rules

• Appliance instructions

• Wi-Fi details

• Emergency contacts

• Local area recommendations

Supported Languages

Currently, the system supports translation from English to 14 major languages:

• Spanish (🇪🇸)

• French (🇫🇷)

• German (🇩🇪)

• Italian (🇮🇹)

• Portuguese (🇵🇹)

• Chinese (🇨🇳)

• Japanese (🇯🇵)

• Korean (🇰🇷)

• Russian (🇷🇺)

• Arabic (🇸🇦)

• Dutch (🇳🇱)

• Polish (🇵🇱)

• Swedish (🇸🇪)

• Norwegian (🇳🇴)

Key Features

• One-Click Translation: Instantly translate your entire guidebook with a single click.

• Structure Preservation: Original hierarchy of sections and items is maintained.

• Smart Content Detection: Only actual content is translated; formatting and links remain intact.

• Persistent Translations: Translations remain available permanently.

• Guest Language Selection: Guests can switch languages using flag icons on your guidebook

• Mobile Optimized: Fully responsive and functional on all devices.

Pricing

• $2 per language for full guidebook translation

• Edit the content for each language thats been translated

• One-time payment (no subscription)

How to Add Translations

Method 1: From the Guide Editor

1. Open your guide in the Guide Builder.

2. Click the language dropdown (flag icon).

3. Select "Manage Translations."

4. Choose the desired language.

5. Click "Start Translation."

6. Monitor real-time progress.

7. Once complete, the new language is live.

Method 2: From Property List

1. Go to "My Properties."

2. Click the three-dot menu for "more actions"

3. Select "Language Translation."

4. This opens the Guide Builder with translation options.

5. Follow steps 4-7 above.

Managing Translations

• View Languages: Check available translations in the dropdown.

• Switch Editing Language: Edit content directly in any language.
  
  

• Delete Translations:

  1. Open "Manage Translations."

  2. Locate the language to remove.

  3. Click the delete icon.

  4. Confirm deletion (this is permanent).
     
     

• Update Translations:

  1. Select the language.

  2. Edit the desired content.

  3. Click Save. (No extra charge.)

Best Practices

• Complete Guide First: Finalize English version before translating.

• Review Key Sections: Double-check emergency contacts, house rules, etc.

• Cultural Sensitivity: Edit translated content for cultural relevance.

• Proper Noun Preservation: Business names, addresses, and phone numbers remain untouched.

• Test Experience: Preview the guest view in all languages.

Troubleshooting

• Translation Failed: Check your account balance.

• Untranslated Items: Blank or formatting-only items are skipped.

• Missing Language Options: Add and save at least one guide item first.

• Slow Process: Larger guides may take 2-3 minutes.

Benefits for Property Owners

• ✅ Increase international bookings

• ✅ Minimize guest confusion

• ✅ Improve guest reviews

• ✅ Save time with automation

• ✅ Show professionalism and care

Guest Experience

Guests will enjoy:

• Auto-detection of browser language

• Flag icons for quick switching

• Instant language changes (no reload)

• Fully translated content

• Consistent and polished formatting

• Mobile-friendly experience

Offering multilingual guidebooks helps guests feel welcome and informed, creating a smooth, inclusive stay that leads to higher satisfaction and more repeat bookings.