Learn what you can do with our Guidebook / Guestbook, from adding Live Chat, send automated Mobile TXT messages, or customised your Guidebook
Step-by-step guide to creating property-level custom fields in OwnerRez and inserting them as shortcodes in your BetterSTR guest guides.
May 24, 2026Automatically request Google, Trustpilot, or TripAdvisor reviews from guests who leave positive feedback. Turn 5-star Airbnb reviews into more reviews across multiple platforms.
Feb 16, 2026Learn how to verify your vacation rental guests with phone verification, identity checks, terms acceptance, and security deposits before they arrive.
Feb 5, 2026If you are switching from TouchStay to BetterSTR, you can import your existing guides rather than recreating them from scratch. The import tool transfers your content...
Feb 1, 2026Reconnect with past guests—up to 10 years back—using SMS remarketing. Send direct booking links, discounts, or seasonal promos, helping you boost bookings while avoiding OTA fees from the likes of Airbnb etc
May 25, 2025Automatically send guests their personalized Guidebook via TXT before check-in. Set timing per property or across your account to ensure guests have essential info right at their fingertips when they need it.
May 25, 2025Easily control where sensitive content like Smartlock PINs or check-in codes appear in your Guidebook. Choose to show content only via private reservation links or mobile TXT messages, keeping your public guide secure.
May 25, 2025Use the {{wifi_join_qr}} shortcode to show a QR code guests scan with their phone camera to join your WiFi. Works with or without a password.
Oct 7, 2026Keep your property address off your guidebook, remove the Home pin, or turn the guide map off completely. Premium guide features.
Oct 6, 2026Use Claude Desktop or Claude Code to edit guidebooks, look up reservations, text guests and manage WiFi in plain English with the BetterSTR MCP connector.
Sep 26, 2026