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Guestbook

Learn what you can do with our Guidebook / Guestbook, from adding Live Chat, send automated Mobile TXT messages, or customised your Guidebook

Remarket to Past Guests with SMS or CSV Export

327 views

Reconnect with past guests—up to 10 years back—using SMS remarketing. Send direct booking links, discounts, or seasonal promos, helping you boost bookings while avoiding OTA fees from the likes of Airbnb etc

May 25, 2025

Send Guidebooks via TXT / SMS Before Check-In

340 views

Automatically send guests their personalized Guidebook via TXT before check-in. Set timing per property or across your account to ensure guests have essential info right at their fingertips when they need it.

May 25, 2025

Restrict Sensitive Content Like PIN Codes or Lockbox Info

351 views

Easily control where sensitive content like Smartlock PINs or check-in codes appear in your Guidebook. Choose to show content only via private reservation links or mobile TXT messages, keeping your public guide secure.

May 25, 2025

How to Connect Tokeet

30 views

Easily integrate with Tokeet in a few clicks. Sync your properties, automate guest guidebook links, and enable personalised experiences using reservation and guest data.

Sep 11, 2025

How to Connect AdvanceCM

40 views

Easily integrate with AdvanceCM in a few clicks. Sync your properties, automate guest guidebook links, and enable personalized experiences using reservation and guest data.

Sep 10, 2025

How to Connect Sympl

38 views

Easily integrate with Sympl in a few clicks. Sync your properties, automate guest guidebook links, and enable personalised experiences using reservation and guest data.

Sep 10, 2025

Map Color Legend and Tag Filter Controls

71 views

Improve guest navigation with map controls. The Color Legend uses clickable, color-coded dots for categories, while the Tag Filter adds a dropdown menu. Both can be customized per account or property.

Aug 19, 2025

Tagging Properties by Areas or Contacts

180 views

Easily organize properties in BetterSTR using tags for areas, cities, or contacts like cleaners and managers. Tags can link locations, points of interest, and upsells to selected properties for targeted guest experiences.

Aug 15, 2025

Requesting Funds from Guests - Upsells

95 views

Easily request payments from guests for extra services or custom charges. Generate a secure link from the reservation, then copy or send it via email or SMS—updates are tracked and processed through your usual Stripe payment flow.

Aug 10, 2025

OwnerRez Custom Fields - Dynamic Guidebook Content

117 views

PX shortcodes pull property details directly from your OwnerRez custom fields into your guidebook. Update once in OwnerRez, and your guides show the latest info instantly—perfect for parking, garbage, checkout steps, and more

Aug 10, 2025