Guestbook

Reconnect with past guests—up to 10 years back—using SMS remarketing. Send direct booking links, discounts, or seasonal promos, helping you boost bookings while avoiding OTA fees from the likes of Airbnb etc

Automatically send guests their personalized Guidebook via TXT before check-in. Set timing per property or across your account to ensure guests have essential info right at their fingertips when they need it.

Easily control where sensitive content like Smartlock PINs or check-in codes appear in your Guidebook. Choose to show content only via private reservation links or mobile TXT messages, keeping your public guide secure.

Improve guest navigation with map controls. The Color Legend uses clickable, color-coded dots for categories, while the Tag Filter adds a dropdown menu. Both can be customized per account or property.

Easily organize properties in BetterSTR using tags for areas, cities, or contacts like cleaners and managers. Tags can link locations, points of interest, and upsells to selected properties for targeted guest experiences.

Easily request payments from guests for extra services or custom charges. Generate a secure link from the reservation, then copy or send it via email or SMS—updates are tracked and processed through your usual Stripe payment flow.

PX shortcodes pull property details directly from your OwnerRez custom fields into your guidebook. Update once in OwnerRez, and your guides show the latest info instantly—perfect for parking, garbage, checkout steps, and more

Offer guests add-on services like early check-in, firewood, or breakfast packs directly through your digital guide. Connect Stripe to get paid instantly, then choose and display products easily in your BetterSTR guidebook.

Create a master template guide that automatically displays for all your properties that don't have their own custom guide. Perfect for maintaining consistency across your portfolio while saving time on guide creation. Set it once, and all properties without guides will use your default template.

Easily convert your entire digital guidebook into 14 major languages for just $2 per language. Provide a seamless, guest-friendly multilingual experience with one-click translation and free updates, improving clarity, reviews, and bookings.