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Guestbook

Learn what you can do with our Guidebook / Guestbook, from adding Live Chat, send automated Mobile TXT messages, or customised your Guidebook

Remarket to Past Guests with SMS or CSV Export

165 views

Reconnect with past guests—up to 10 years back—using SMS remarketing. Send direct booking links, discounts, or seasonal promos, helping you boost bookings while avoiding OTA fees from the likes of Airbnb etc

May 25, 2025

Send Guidebooks via TXT / SMS Before Check-In

174 views

Automatically send guests their personalized Guidebook via TXT before check-in. Set timing per property or across your account to ensure guests have essential info right at their fingertips when they need it.

May 25, 2025

Restrict Sensitive Content Like PIN Codes or Lockbox Info

163 views

Easily control where sensitive content like Smartlock PINs or check-in codes appear in your Guidebook. Choose to show content only via private reservation links or mobile TXT messages, keeping your public guide secure.

May 25, 2025

Default Guide Template - Automatic Fallback for Properties Without Guides

5 views

Create a master template guide that automatically displays for all your properties that don't have their own custom guide. Perfect for maintaining consistency across your portfolio while saving time on guide creation. Set it once, and all properties without guides will use your default template.

Jul 18, 2025

Multilingual Guidebooks for International Guests

33 views

Easily convert your entire digital guidebook into 14 major languages for just $2 per language. Provide a seamless, guest-friendly multilingual experience with one-click translation and free updates, improving clarity, reviews, and bookings.

Jul 9, 2025

How to Change Weather Units Between Metric and Imperial

35 views

Learn how to switch your weather widget between Metric (Celsius, km/h) and Imperial (Fahrenheit, mph). Set units per property or apply account-wide defaults to streamline your preferences across all guides.

Jul 3, 2025

How to Connect Tokeet, AdvanceCM and Sympl

72 views

Easily integrate with Tokeet, AdvanceCM or Sympl in a few clicks. Sync your properties, automate guest guidebook links, and enable personalized experiences using reservation and guest data.

Jul 2, 2025

How to Connect BetterSTR with Hostex.io

49 views

Easily integrate BetterSTR with Hostex.io in a few clicks. Sync your properties, automate guest guidebook links, and enable personalized experiences using reservation and guest data.

Jul 1, 2025

How to Set Up Custom Domains and Subdomains for Your Property & Static Guides

67 views

Give your guides a professional look with custom domains or subdomains. Choose between affordable subdomains like yourguide.guidebook.cloud or use your own custom domain (guide.yourdomain.com). Easy setup with step-by-step instructions.

Jun 28, 2025

How to Connect BetterSTR with OwnerRez

113 views

Easily integrate BetterSTR with OwnerRez in a few clicks. Sync your properties, automate guest guidebook links, and enable personalized experiences using reservation and guest data.

Jun 23, 2025