MyTourist Digital Guidebook Integration
Paste your MyTourist API token and every room gets its own guest guide and TV welcome, filled in from your bookings.
INTEGRATION
Paste your MyTourist API token and every room gets its own guest guide and TV welcome, filled in from your bookings.
New: in beta
MyTourist runs the calendar, channels and invoices for B&Bs, small hotels and holiday parks. BetterSTR reads your rooms and bookings from it and gives each stay a personalised guidebook, a welcome by name on the room's TV and a WiFi QR code that works first time.
There is nothing to install in MyTourist. You copy the API token from your own account, paste it into BetterSTR, and your rooms come across with their photos.
Like every BetterSTR integration, it is part of the free plan. The MyTourist connection is new, so it is marked beta while the first hosts use it.
Create a free account Already a member? Connect MyTourist
Here is exactly what BetterSTR reads from your MyTourist account, and the one thing it can write back.
| Item | Synced? | Details |
|---|---|---|
| Rooms | Yes | Each room in MyTourist becomes its own BetterSTR property, so each room's TV welcomes its own guest. The room type's guest-facing name, description, size in m² and amenities come across, and the address of your MyTourist location. New rooms start switched off: turn on the rooms that have a TV or need guides. A room type without separate rooms counts as one property. |
| Photos | Yes | The room type's photos, main photo first. Your location itself has no photos in MyTourist's API. |
| Check-in and check-out | Partial | MyTourist doesn't share check-in and check-out times, so BetterSTR uses 3pm and 11am. The guest's expected arrival time is available as a shortcode. You can set your own check-in and check-out times on each property, or for every property in Property Defaults. |
| Timezone | From the address | Worked out from the country of your MyTourist location, for example Europe/Amsterdam. You can also set the timezone on each property, or for every property in Property Defaults. |
| Reservations | Yes | Every booking with its status, adults and children, the channel it came from, that channel's own reference and the invoice total. Cancelled bookings come through as cancelled and their scheduled guide messages stop. A booking that isn't in a room yet waits on your location and moves to its room as soon as MyTourist places it. |
| Guest name, phone and email | Yes | From the first guest on the booking, or the booker. BetterSTR does not store guests' birthdays or home addresses, debtor bank or VAT details, invoice lines, or your internal booking note. |
| Room details as shortcodes | Yes | Room name, room type, size and description, your location's contact details, and booking details such as the expected arrival time and whether breakfast is booked, as MyTourist shortcodes like {{mytourist_room_description}} and {{mytourist_breakfast}}. The AI guide generator can use the room details too. |
| Door codes | Yes | The booking's access code in MyTourist comes through as the guest's door code. |
| WiFi name and password | No | MyTourist has no WiFi fields. Enter them once in BetterSTR to power the WiFi QR code. |
| Guide link (written back) | To MyTourist, optional | Switch it on and the guest's guide link is added to the note on each confirmed, upcoming booking of a switched-on room, on its own line starting "BetterSTR guest guide:". The rest of your note is left as it is. Off until you turn it on. |
| Guest messages (written back) | No | MyTourist has no guest messaging API. BetterSTR sends the guide link by email or SMS with your notification rules. |
BetterSTR checks MyTourist for new, changed and cancelled bookings every 10 minutes, for stays up to two months ahead, and once an hour for the rest of the year. Your rooms are re-read once a day. You don't need to set anything up in MyTourist for that.
With the webhook added, a change usually shows within a minute or two. If you need something now, the MyTourist page has Sync Properties and Sync Reservations buttons, and Full Sync pulls in the last three years.
In MyTourist, open Preferences and go to the API page. Each company profile (location) has its own token. Copy it and paste it into BetterSTR under Integrations, MyTourist.
No. There is nothing to install in MyTourist and no approval to wait for. You use the API token from your own account, and on the BetterSTR side the integration is part of the free plan.
By email or SMS with your BetterSTR notification rules. You can also switch on the option that adds the link to the note on each MyTourist booking, on its own line, so your team sees it in MyTourist.
Every room in MyTourist becomes its own property, and a holiday park can have dozens. BetterSTR creates them switched off so you choose: turn on the rooms that have a TV or need a guide, and their bookings sync straight away.
BetterSTR checks MyTourist every 10 minutes, so most changes appear within that time. To pull it in straight away, open the MyTourist page in BetterSTR and click Sync Reservations, or add your webhook address in MyTourist under Settings, Webhooks for changes within a minute or two.
One API token, and your next guest has a guide.
Start free See the TV welcome screenNo credit card required. Visit mytourist.cloud