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WiFi email capture: get every guest's email, not just the booker's

WiFi marketing for vacation rentals, built into your free BetterSTR digital guidebook. Collect the email of every guest who joins your WiFi, build your direct-booking list, spot parties early and manage your network remotely (including reboots). Works with UniFi or TP-Link Omada access points, no proprietary hardware.

Create your free guidebook See How It Works

New: give guests a standard speed and upsell fast-WiFi passes, paid straight into your Stripe account.

No compatible access point? Start with the WiFi QR code sign: 20c a scan, no monthly fee, no hardware.

Currently on StayFi? See our StayFi alternative: the same email capture for $5 a month plus $2 per access point ($7 for your first property).

100%
of connecting guests complete your form
24/7
Remote Monitoring
< 5min
Setup Time
20c
per scan, or $7/mo full portal

Two Ways to Capture Guest Details

Start simple with a printed QR code, or go all in with a captive portal that every device has to pass through. Both feed the same guest marketing list in your BetterSTR account.

SIMPLE · NO HARDWARE 20c per scan · no monthly fee

WiFi QR Code Sign

Print a designed sign for each property and stick it on the fridge. Guests scan it with their phone camera, fill in your guest form and are shown the WiFi name and password. Works with the router you already have, nothing to buy, set up in a minute.

  • Same guest form and marketing list as the full portal
  • Six printable A4 designs, PNG download or print straight to A4
  • Pay as you go: 20c per scan, free on BetterSTR Simple and Premium
  • ⚠ Not guaranteed to capture every guest: anyone who already knows the password, or is told it by another guest, skips the form
  • ⚠ Email addresses can't be verified. With no controller there is no way to disconnect a guest who typed a fake one

Best for: hosts who want to start collecting guest emails today, or properties where a controller isn't practical.

FULL · CAPTIVE PORTAL $5/mo + $2 per access point

WiFi Captive Portal

Every device that joins your WiFi is sent to your guidebook and must complete the form before it gets online. Nobody can skip it and nobody can share a password, because there isn't one. Needs a UniFi or TP-Link Omada access point.

  • Captures every guest on every device, not just the booker
  • Email verification with a magic link: unverified devices are disconnected after five minutes
  • Party prevention: see how many devices are connected and get alerts
  • Remote management, reboots and access duration control
  • Included on BetterSTR Simple (up to 3 access points per property)

Best for: hosts who want a complete guest list, verified emails and control over who is on the network.

You can run both. Many hosts start with the QR sign and add a controller later; the guest list carries over.

Everything You Need in One Simple Dashboard

No separate services, no complex integrations, no additional splash pages.

Capture Every Guest Email Automatically

Built-in captive portal captures emails from all guests, not just the booker. Guests enter their details on your digital guidebook page to get online, and land right on your house rules, how-tos and checkout details.

✓ Collect emails from every guest, not just the primary booker
✓ You choose whether marketing consent is optional or required to get online
✓ Build your direct booking list automatically

Protect Your Property from Parties

Monitor device counts in real-time. Get instant alerts when connected devices exceed your booking occupancy, so you know straight away if there's unauthorised activity.

✓ Real-time occupancy monitoring
✓ Instant alerts for suspicious activity
✓ Set custom thresholds per property

Complete Remote Management

Change passwords, reboot access points and adjust settings, all from your phone. See who's connected, authorise or revoke access instantly. No more property visits for WiFi issues.

✓ Change WiFi passwords remotely
✓ Reboot devices from anywhere
✓ Manage multiple properties from one dashboard

Smart Monitoring & Insights

Get WiFi outage alerts, monitor connection speeds, see device types and usage patterns. Help guests troubleshoot with actual visibility into what's happening.

✓ WiFi uptime and speed monitoring
✓ Device identification and tracking
✓ Bandwidth usage analytics

Turn Your Guest WiFi Into an Upsell

Give guests a standard speed, full speed when they opt in to your updates, and sell fast-WiFi passes paid straight into your own Stripe account.

Standard speed, full speed, or a paid pass

  1. Pick a standard speed for every guest: 5 Mbps down / 2 up, or 2 Mbps / 1. Plenty for messages, email and maps.
  2. Full speed for guests who opt in. Your marketing box becomes optional and unticked, and ticking it unlocks full speed. A fair swap that grows your direct-booking list without forcing anyone.
  3. Upsell fast-WiFi passes. Set up to three passes (from 1 hour to 30 days) at your own prices. Guests pay by card and go to full speed within seconds, with no need to sign in again.
✓ Paid into your Stripe account; your sales taxes apply, like your other upsells
✓ Guests find it in a connection email and a Faster WiFi button in your guidebook
✓ Works with Omada and UniFi, including your own UniFi controller
✓ Off until you turn it on, and you can try it at one property first

No extra subscription. BetterSTR's usual upsell fee comes from your BetterSTR balance: 3% on properties with Premium Guidebook or BetterSTR Simple, 7% otherwise. How to set it up · Read the announcement

WiFi sign-in on a phone with an optional opt-in that unlocks full-speed WiFi
Opt in for full speed
Faster WiFi page on a phone with two fast-WiFi passes to buy
Or buy a fast-WiFi pass

Works With Leading WiFi Systems

Works with UniFi or TP-Link Omada access points

UniFi by Ubiquiti

UniFi by Ubiquiti

Omada by TP-Link

Omada by TP-Link

Recommended Access Points

TP-Link Omada access points tested and confirmed to work with BetterSTR WiFi

TP-Link EAP225 AC1350
EAP225 / AC1350

Entry-level indoor AP

~1,000 sqft ~93 sqm
  • Dual-band WiFi 5
  • 1350 Mbps
  • Budget-friendly
View on Amazon
TP-Link EAP225 Outdoor AC1200
EAP225 Outdoor / AC1200

Weatherproof outdoor AP

~1,000 sqft ~93 sqm
  • IP65 weatherproof
  • 1200 Mbps
  • Patios & pools
View on Amazon
Most Popular
TP-Link EAP610 AX1800
EAP610 / AX1800

WiFi 6 mid-range AP

~1,500 sqft ~139 sqm
  • WiFi 6 (802.11ax)
  • 1800 Mbps
  • Ultra-slim design
View on Amazon
TP-Link EAP670 AX3000
EAP670 / AX3000

High-performance AP

~2,000 sqft ~186 sqm
  • WiFi 6 (802.11ax)
  • 3000 Mbps
  • 2.5G Ethernet
View on Amazon
Large Properties (~4,000 sqft / ~372 sqm)

For larger vacation rentals, we recommend using 2-3 EAP610 or EAP670 devices for optimal coverage. Alternatively, consider the high-density EAP660 HD / AX3600 for maximum performance.

View EAP660 HD on Amazon
View Setup Guide

As an Amazon Associate, we earn from qualifying purchases.

See It In Action

Watch how BetterSTR WiFi works at a rental property

Click to load video

See how easy it is to manage your vacation rental WiFi remotely

Set Up in Minutes

Get started in minutes with your UniFi or TP-Link Omada access points

1

Connect Your Router

Plug in a UniFi or TP-Link Omada access point behind your existing router and connect it to your BetterSTR account.

2

Link to a Property

That's it. Your guests are sent to your digital guidebook.

3

Start Growing Your List

Every guest who connects adds their email to your marketing database automatically.

WiFi Captive Portal Dashboard

What guest WiFi data you collect

Customise exactly what information you collect from your guests

Each guest who signs in through your WiFi portal or QR sign is added to the guest list in your BetterSTR account. Depending on how you set the form up, that record holds:

  • Name: the guest’s name as they enter it.
  • Email address: on the captive portal it is confirmed with a magic link, and unverified devices are disconnected after five minutes.
  • Phone number (optional): make it required, optional, or hide the field entirely.
  • Marketing consent choice: you decide whether ticking the consent box is optional or a condition of getting online, and every guest’s choice is recorded with their details.
  • Device count: how many devices are connected at the property, so you can spot a party early.

Privacy rules differ from place to place, so check what applies where your property is before you decide how to set up consent. If you take Airbnb bookings, keep marketing consent optional: Airbnb's house rules policy for bookings from 20 November 2026 says hosts may not restrict access to an advertised amenity. Asking guests to accept your WiFi terms of use is still fine. See what Airbnb's new policy means for WiFi portals.

Flexible Field Requirements

You decide what information guests must provide to access your WiFi. Every field can be configured as required or optional, giving you complete control over your guest data collection.

Available Fields
  • Guest Name
  • Email Address
  • Phone Number
  • Marketing Consent
Configuration Options
  • Set any field as required or optional
  • Show/hide phone field entirely
  • Make marketing consent mandatory for WiFi access
  • Override settings per property
Property-Specific Settings: Set default requirements for all properties, then customise individual properties with different requirements. Useful when properties have different guests or marketing plans.

Whether you want to keep it simple with just an email, or collect fuller guest details for marketing, the choice is yours. Set it up once and your WiFi keeps collecting guest details around the clock.

Built-in Email Validation & Verification

Ensure you're collecting real, verified email addresses from your guests

Domain Validation (Always On)

Enabled by Default

Every email address is automatically validated to ensure it uses a legitimate domain. Guests cannot access WiFi by entering fake emails like "test@fake" or invalid domains.

  • Verifies domain DNS records exist
  • Blocks disposable email services
  • Prevents typos and fake addresses
  • No configuration required

Email Verification (Optional)

Enable in Settings

Turn on email verification to make sure guests have access to the inbox they enter. Useful for building a high-quality marketing list.

5-Minute Verification Window

Guests receive immediate WiFi access, but must verify their email within 5 minutes or they'll be disconnected.

  • Verification link sent instantly
  • Guest gets immediate WiFi access
  • Auto-disconnect if not verified in 5 min
  • Guarantees deliverable email addresses

Result: Build a clean, verified email list of real guests for direct booking campaigns and repeat guest marketing.

Why BetterSTR WiFi?

One integrated solution vs. multiple services and complex setups

VS

Traditional Setup

  • ✗ Separate WiFi marketing service
  • ✗ Complex router configurations
  • ✗ Multiple monthly subscriptions
  • ✗ No party prevention features
  • ✗ Limited remote management
  • ✗ Separate guest data systems
BETTERSTR

Our All-in-One Solution

  • Built into your digital guidebook
  • 5-minute setup process
  • One affordable subscription
  • Smart party prevention
  • Complete remote control
  • Integrated guest database

Still comparing? Read our roundup of the best vacation rental WiFi marketing tools, or see how we stack up as a StayFi alternative.

WiFi Marketing Pricing

Pay only for what you use. Scale as you grow.

INCLUDED IN SIMPLE Up to 3 access points per property are included on BetterSTR Simple, $15 a property a month with the premium guide, Ask AI, a Companion tablet, your TVs and a free domain.

WIFI QR CODE SIGN · NO HARDWARE
20c per scan

No monthly fee. Charged to your balance only when a guest scans and completes the form; a returning guest at the same property isn't charged twice.

Free for properties on BetterSTR Simple or Premium.

Print your first sign
WIFI CAPTIVE PORTAL

Complete WiFi Management Suite

$2 per access point/month

Plus a $5/month controller fee (per account), so $7 a month for your first property • UniFi or TP-Link Omada access points • Unlimited guests

All features included

Calculate Your Monthly Cost

Your Monthly Price

$15

/month

$5 controller fee + $2 × 5 access points

Email capture portal

Party prevention alerts

Remote management

Device monitoring

Marketing automation

24/7 support

Create your free guidebook

Free forever. No card needed. Add WiFi when your access points are ready.

Frequently Asked Questions

The QR code sign needs no hardware: you print a sign, guests scan it, fill in your form and get the WiFi password. It costs 20c per scan with no monthly fee (free on BetterSTR Simple and Premium). Because your router still has a normal password, it can't guarantee every guest fills in the form, guests can pass the password on to others, and we can't verify email addresses, since there is no way to disconnect someone who typed a fake one. The captive portal uses a UniFi or Omada access point so every device must complete the form to get online, emails are verified with a magic link, and you get party prevention and remote control. It costs $5 a month plus $2 per access point. You can start with the sign and add a controller later.

The captive portal works with UniFi or TP-Link Omada access points. Your ISP router keeps providing the internet and the access points sit behind it, so the router brand doesn't matter. Not sure what you have? Our team will help you check during setup.

Set your maximum occupancy, and we'll alert you instantly if the number of connected devices exceeds your threshold. For example, if you have 6 guests booked but see 20 devices connected, you'll know immediately.

That's up to you. In your BetterSTR portal you can offer free WiFi with marketing consent as an optional tick box, or make ticking it a condition of getting online. Every guest's choice is recorded with their details, the data is stored securely, and you keep full control of your guest list. If you take Airbnb bookings, we recommend keeping consent optional: under Airbnb's house rules policy for bookings from 20 November 2026, hosts may not restrict access to an advertised amenity, and WiFi usually is one. Check the privacy rules where your property is before you decide.

Yes. Manage unlimited properties from a single dashboard. Each property can have its own WiFi networks, settings, and monitoring thresholds.

They select the guest network and that's it. It has no password, so anything that connects is automatically redirected to your splash page, where they enter their name and email. You can also generate a QR code for the portal, and BetterSTR TV puts a scannable WiFi QR straight on the television. The splash page is your guidebook, so guests can read the whole guide, house rules, check-out time and local tips, before they're even connected to the internet. You choose which fields you collect and which are required in the guest form settings.

No limits, monthly or overall. And you capture every guest who joins the WiFi, not just the person who made the booking, which is the whole point: the booker is one name on a reservation for six people.

No. Access is granted for 5 days by default, and you can set that shorter or longer in the portal. A one-week stay signs in once.

You run two networks, not one. The open guest network carries the captive portal; a second standard password-protected network bypasses it entirely. That second network is what you, your cleaners and your maintenance people use, and it's where devices that hate captive portals belong (printers, baby monitors, robot vacuums), because captive portals deliberately isolate guest devices from each other. It's also your fallback: hand a struggling guest that password and they're online in ten seconds.

A 2,000–2,600 sq ft home with outdoor areas usually wants a couple of APs, but construction and placement matter more than square footage, so anyone quoting a number sight-unseen is guessing. Where you can, hardwire APs back to the router: a meshed AP spends half its radio time talking to the other AP instead of your guests, so you lose capacity and quality. Plug each new AP into the router by cable first so it can provision itself, then unplug it if it's going to mesh. Existing extenders may well work, but they're not devices we support or can see, so you lose troubleshooting visibility (guest speed, status, remote reboot) for anything behind them. Sizing help: Omada AP options by house size.

The same thing that happens to any WiFi gear: power returns, internet returns, the APs come back up and the portal works. No manual intervention. The portal is also where you troubleshoot without driving over: which AP a guest is on, their connection quality and speed, bandwidth used, device uptime, and a remote reboot button.

No. We collect the data and present it to you live, with CSV export so you can take it into Mailchimp, Klaviyo or whatever you already run. There's no campaign builder here; we'd rather do one job properly than a second one badly. SMS remarketing to past guests is built in, up to ten years back, at 10c per message: Remarket to past guests.

No. Your ISP router keeps doing its job, handing out internet, and the access points sit behind it doing the guest WiFi, so the brand on the wall doesn't matter. Buying new gear? We suggest TP-Link Omada EAPs: the most affordable and the easiest to provision (plug in, enter the device key in our portal). See Connecting Omada WiFi to your property. UniFi is fully supported too, if that's what you already own.

Yes. Pick a standard speed for guests (5 or 2 Mbps), and sell up to three fast-WiFi passes at your own prices. Guests pay by card into your own Stripe account and go to full speed within seconds, without signing in again. You can also give full speed to guests who opt in to your updates. It works with Omada and UniFi, and stays off until you turn it on. See Guest WiFi speed and fast-WiFi passes.

Ready to Collect Every Guest's Email?

Start with the free digital guidebook, then add WiFi marketing
on your UniFi or TP-Link Omada access points

Create your free guidebook Book a call

WiFi Setup Guides

Detailed articles to help you set up and configure WiFi management

Omada WiFi AP Options by House Size

Choose the right access points for your property size
Connecting Omada WiFi to Your Property

Step-by-step guide to connect your Omada system
WiFi Guest Form Customisation

Customise your captive portal guest form
Setting Up StayFi UniFi Device

Configure StayFi devices with BetterSTR

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