Digital Guidebooks for Lodgify
Paste your Lodgify Public API key and every booking, direct or channel, gets its own guide
INTEGRATION
Paste your Lodgify Public API key and every booking, direct or channel, gets its own guide
Lodgify suits owners and small agencies who want their own booking website next to the big channels. Those direct guests never see an Airbnb-style welcome flow, so the guide you send matters more. Once your Lodgify key is in BetterSTR, each booking, direct or from a channel, gets a personal guide, and BetterSTR can drop that link into the Lodgify booking for you or message it to the guest through Lodgify's own inbox.
Learn About Lodgify Start Free Guidebook
Lodgify shares less listing content through its API than some platforms, so plan to add WiFi and extra photos in BetterSTR. Bookings come through in full.
| Data | Synced? | Notes |
|---|---|---|
| Properties | Yes | Name, address, map location and currency. Time zone comes from Lodgify or is worked out from the country. |
| Rooms and capacity | Partial | Bedrooms, bathrooms and maximum guests are filled in when you run Sync properties. |
| Bookings | Yes | Open, booked and tentative bookings, plus declines and cancellations. Closed periods are not imported. |
| Guest name, email and phone | Yes | Taken from the guest record on each Lodgify booking. |
| Party size and source | Partial | Total guest count and the booking source. Airbnb and Booking.com confirmation codes are picked up where Lodgify includes them. |
| Door codes | No | Lodgify bookings carry no access code, so put entry instructions in the guide itself. |
| Check-in and check-out times | Partial | The booking's own time if set, otherwise the property's, otherwise your BetterSTR defaults. |
| Photos and description | Partial | The main property image and its description. Add more photos in BetterSTR. |
| WiFi details and booking links | No | Enter WiFi in BetterSTR for a scannable WiFi QR code, and add any channel links yourself. |
Log in at app.lodgify.com, click the gear icon for Settings and choose Public API. Generate a key there if one isn't showing yet.
Put the key into the Lodgify integration page in BetterSTR. It's tested against Lodgify immediately, and there's no password or second ID to enter.
Your properties import first, and BetterSTR subscribes to Lodgify's booking webhooks on your behalf so new reservations follow.
BetterSTR listens for three Lodgify events: a new booking of any status, a booking change, and a declined booking. When one arrives, BetterSTR fetches the full booking from Lodgify on its next pass, which runs every minute, so a new reservation normally has its guide within one to two minutes. If the booking is for a property BetterSTR hasn't seen yet, that property is imported first.
Lodgify has no custom fields for BetterSTR to fill, so there are no Lodgify-specific shortcodes. Instead you choose how the link reaches the guest:
{{guidebook_url}} and {{guest_first_name}} filled in. You can set the message for all properties or override it per property.Notification rules in BetterSTR can also send messages to guests through Lodgify. For guests who arrive without reading anything, the guide can play on an Android TV welcome screen.
Direct bookings and channel bookings get the same personal guide.
From Settings, Public API
Typical booking delay
For the guidebook and sync
Sign up without a card. Text messaging and other extras are pay as you go.
Check pricing for the optional paid features, or the integrations page if you're moving to another PMS.
Log in to Lodgify, click the gear icon to open Settings, then choose Public API. Copy the key shown there, or generate one first if the page is empty, and paste it into the Lodgify integration page in BetterSTR.
Yes. Every booking Lodgify holds gets its own guide, whether it came through your Lodgify website, Airbnb, Booking.com or was added by hand.
By default BetterSTR writes the link into the booking's internal notes in Lodgify for you to copy. Switch on Message the guest directly and BetterSTR sends it through the Lodgify booking conversation using your own message template instead.
Lodgify's API doesn't provide WiFi details, so add the network name and password in BetterSTR. The guide then shows them alongside a WiFi QR code guests can scan.
Lodgify only sends webhooks for bookings, not property edits. Press Sync properties on the Lodgify page in BetterSTR to pull in the latest details.