Digital Guidebooks for Tokeet
Tokeet rentals and bookings arrive by webhook, and every guest gets a guide made for their stay
INTEGRATION
Tokeet rentals and bookings arrive by webhook, and every guest gets a guide made for their stay
Tokeet is the original product in a family that also includes AdvanceCM and Sympl. It covers rentals, a unified guest inbox, channel connections and automated messages, and it holds a lot of the detail a guest needs: WiFi, check-in instructions, house rules and directions. BetterSTR picks those up from each Tokeet rental and turns every confirmed booking into a guest guide, so the information you keep in Tokeet reaches guests in a form they can browse on their phone.
Learn About Tokeet Start Free Guidebook
Tokeet calls properties "rentals" and bookings "inquiries". Here is what BetterSTR reads from each.
| Data | Synced? | Notes |
|---|---|---|
| Rentals | Yes | Name, full address, GPS position, bedrooms, bathrooms, maximum guests, currency and timezone. |
| Rental instructions | Yes | Description, check-in and checkout instructions, house rules and directions, plus amenities and pet or smoking rules. |
| WiFi | Yes | The WiFi name and password stored on the rental fill the guide's WiFi section and QR code. |
| Photos | Yes | The primary photo is saved with the rental and the rest of the Tokeet gallery is shown in the guide. |
| Bookings | Yes | Arrival, departure and booking date, changes and cancellations. |
| Guest contact details | Yes | Name, email and phone, fetched from the guest record. |
| Party size | Partial | The number of adults. Children aren't counted. |
| Booking channel | Yes | The inquiry source, shown as Airbnb, Booking.com, Agoda or direct. |
| Door codes | No | Tokeet doesn't pass a lock code per booking. Smart lock users can show the last 4 or 5 digits of the guest's phone instead. |
| Price breakdown | Partial | Total, with accommodation, fees, tax and discount where Tokeet itemises them. |
In BetterSTR, open Integrations and click Connect on the Tokeet card.
Tokeet's own consent screen lists what BetterSTR can read: rentals, inquiries, guests, check-ins, images, tags and reviews. Click the blue button to allow it.
Your rentals import immediately, then inquiries arriving over the next 12 months are queued and usually land within a couple of minutes.
Tokeet notifies BetterSTR the moment an inquiry is booked, changed or cancelled, and when a rental is created, edited or deleted. Each notification is signed, matched to your Tokeet account, and followed by a fresh read of that booking or rental, so a confirmed Tokeet booking normally has its guide almost straight away. There's no timed polling on top. If you think something was missed, Sync Reservations pulls your upcoming bookings again.
The same company makes three products: Tokeet, the original property management system; AdvanceCM, its newer, channel-focused product for operators listing the same inventory on Airbnb, Booking.com, Agoda and their own site; and Sympl, a streamlined option for smaller hosts. BetterSTR connects to each one on its own card. AdvanceCM and Sympl run on the Tokeet platform, so behind the scenes all three use the same connection, webhooks and data. If you move from Tokeet to AdvanceCM, connect the AdvanceCM card instead and your bookings come from there.
There are no Tokeet-only shortcodes. Tokeet data fills the standard guide fields such as the guest's name, stay dates and {{wifi_ssid}}. Guides can also play on an Android TV display at the rental.
"Our guidebook keeps itself in sync with our bookings, so every guest gets up-to-date info without us lifting a finger."
Barry, MyBnB.NZ"The integration works flawlessly. Our check-in process is now completely automated, and guests love having all information at their fingertips."
Lakeside Rentals"Digital guestbooks have transformed our guest experience. Combined with Tokeet's automation, we've scaled to 100 properties with minimal staff."
Premier Vacation HomesAuthorise once and each new Tokeet booking gets its guide.
Integration included
Bookings and rentals
Authorise on tokeet.com
No credit card required. SMS and other add-ons are optional.
Free to connect, see pricing. Other platforms: integrations directory.
No. Clicking Connect sends you to Tokeet's consent screen. Approve it and Tokeet gives BetterSTR access directly. The access is renewed automatically in the background.
Usually within moments. Tokeet sends a webhook as soon as an inquiry is booked, and BetterSTR reads that booking straight away. Changes and cancellations arrive the same way.
Yes. The WiFi name and password, check-in and checkout instructions, house rules and directions on each Tokeet rental are read into the guide, so you don't type them twice.
Yes. Run a historical sync from the Tokeet page in BetterSTR to bring in up to ten years of past bookings, which is useful for SMS marketing to returning guests. It can be run once an hour.
They come from the same company. Tokeet is the original PMS, AdvanceCM is the newer channel-focused product and Sympl is a streamlined option for smaller hosts. AdvanceCM and Sympl run on the Tokeet platform, and BetterSTR connects to each from its own card on the Integrations page.
AdvanceCM runs on the same platform and BetterSTR supports it too. Since one PMS can be connected at a time, disconnect Tokeet, then connect AdvanceCM from its own card on the Integrations page.