Digital Guidebooks for Zeevou
Sign in with Zeevou and your entrance codes, key safe details and bookings flow into a guide for every stay
INTEGRATION
Sign in with Zeevou and your entrance codes, key safe details and bookings flow into a guide for every stay
Zeevou is a hospitality platform that leans heavily on automation and direct bookings, with a property and unit type structure that suits operators running buildings of similar units. Zeevou already stores a lot of arrival detail against each property: entrance codes, key safe locations, door numbers, parking codes and written check-in instructions. BetterSTR reads those fields, so your guides can show them per stay without retyping. You connect by signing in to Zeevou, not by copying keys, and BetterSTR saves each guest's guide link onto the Zeevou booking.
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Each Zeevou property becomes one BetterSTR property. Unit type details are fetched in a follow-up step, so room counts can take a minute or two to fill in after the first sync.
| Data | Synced? | Notes |
|---|---|---|
| Properties | Yes | Name, address, map position, amenities, currency and description. Properties switched off in Zeevou arrive switched off. |
| Bedrooms, bathrooms and capacity | Yes | Taken from your unit types. Where a property has several unit types, the largest figure is used. |
| Photos | Partial | The property's lead photo only. Add more in the guide builder if you want a gallery. |
| Check-in and check-out times | Yes | Your earliest free check-in and latest free check-out, replaced by a booking's own times when it has them. |
| Entrance and access codes | Yes | The property entrance code, overridden by a booking's own access code when Zeevou has one. |
| WiFi name and password | Yes | Used for the guide's WiFi section and scannable QR code. |
| Bookings | Yes | Stay dates, changes and cancellations. Declined, rejected and no-show bookings are treated as cancelled. |
| Guest details | Yes | Name, email and mobile number, adults and children, the channel and the booking reference. |
| Booking notes and extras | No | Special requests, add-ons and cleaning fees are not read. |
On the Zeevou integration page in BetterSTR. You are sent to Zeevou's own sign-in, so your Zeevou password never passes through us.
Approve BetterSTR while signed in to the Zeevou account that owns your properties. You land back in BetterSTR already connected.
Properties import first. Turn on the ones you want guides for, and each one you enable has its upcoming bookings pulled straight away.
When you connect, BetterSTR registers Zeevou callbacks for bookings and properties being added, changed or removed. Zeevou's callback only says that something changed, so BetterSTR fetches the current copy of that booking or property straight after. Zeevou doesn't retry missed callbacks and doesn't send one when you upload photos, so every hour BetterSTR also asks Zeevou for any booking or property updated since its last check. Most changes land soon after Zeevou sends them, and none should take longer than about an hour. A full property refresh also runs once a day.
Zeevou issues single-use refresh tokens: each time BetterSTR renews access, the old token is cancelled and a new one replaces it. BetterSTR renews them one at a time per account so two processes never spend the same token. If Zeevou rejects a request, BetterSTR renews once and tries again. If that still fails, a red banner appears on your Zeevou integration page asking you to reconnect, and our team is alerted. Clicking Reconnect runs the same sign-in and approval, and nothing in your guides is lost.
The guide builder gains Zeevou Fields and Zeevou Res menus. Only fields with a value in Zeevou are listed.
{{zeevou_entrance_code}}, {{zeevou_key_safe_location}}, {{zeevou_door_number}}, {{zeevou_parking_entrance_code}}, {{zeevou_checkin_instruction}}, {{zeevou_checkout_instruction}}, {{zeevou_wifi_extra_instruction}}{{zeevou_getting_around}}, {{zeevou_google_listing_url}}, {{zeevou_virtual_tour_link}}{{zeevou_booking_reference}}, {{zeevou_access_code}}, {{zeevou_unit_name}}, {{zeevou_arrival_time}}, {{zeevou_departure_time}}, {{zeevou_adults}}, {{zeevou_children}}{{zeevou_payment_link}}, {{zeevou_deposit_link}} and {{zeevou_confirmation_link}}For a building of units, an Android TV in each apartment can show the current guest's guide and WiFi QR code, switching over between stays.
No keys to copy. Sign in, approve, and your properties start importing.
Integration included
No API key needed
Guide link on each booking
No credit card required. SMS and other add-ons are optional.
The Zeevou connection is on the free plan, see pricing for add-ons. Other systems are in the integrations directory.
No. You click Connect with Zeevou, sign in on Zeevou's website and approve BetterSTR. Your Zeevou password is never shared with BetterSTR.
Zeevou has stopped accepting BetterSTR's access, for example after it was revoked on the Zeevou side. BetterSTR has already tried renewing it once. Click Reconnect and approve again, and syncing resumes with your guides unchanged.
Yes. The entrance code, key safe location, door number and parking code you keep against a property in Zeevou are available as shortcodes, and a booking's own access code replaces the property code when Zeevou has one.
Each Zeevou property gets one guide. Bedrooms, bathrooms and capacity come from the largest unit type, and the unit name and access code shortcodes show each guest the details for their own unit.
Zeevou doesn't send a callback for image uploads, so new photos arrive with the next hourly check. Click Sync Properties on the Zeevou page to bring them across straight away. Note that only the lead photo is imported.