Digital Guidebooks for Sympl
A guest guide for each Sympl reservation, set up in a couple of clicks
INTEGRATION
A guest guide for each Sympl reservation, set up in a couple of clicks
Sympl is the pared-back member of the Tokeet family, aimed at smaller hosts who want bookings and guest messages in one place without a long setup. BetterSTR follows the same idea. You approve the connection once on sympl.cm, and from then on each booking gets a guest guide with arrival details, WiFi and house rules already in it. There's nothing to configure on the Sympl side.
Learn About Sympl Start Free Guidebook
If you've filled it in on your Sympl rental, there's a good chance your guide can use it.
| Data | Synced? | Notes |
|---|---|---|
| Listing basics | Yes | Rental name, address with map pin, room counts, guest limit, currency and local time zone. |
| Arrival information | Yes | Check-in and checkout times and instructions, directions and house rules. |
| WiFi | Yes | Read from the rental, so guests can join with a QR code. |
| Pictures | Yes | A main photo for the guide cover, with the full set of rental images in the guide. |
| Amenities | Yes | The features ticked on the rental, along with pet and smoking rules. |
| Reservations | Yes | Dates in and out, plus any later change or cancellation. |
| Who is staying | Partial | Guest name, email and phone come through. Group size counts adults only. |
| Where it was booked | Yes | Airbnb, Booking.com, Agoda or a direct booking. |
| Access codes | No | Sympl bookings don't carry one. If you use a smart lock keyed to the guest's phone, the guide can show those last digits. |
From the Integrations page in your BetterSTR account, press Connect beside Sympl.
You land on Sympl's approval page. Log in if asked and press the blue button. No codes or keys change hands.
Rentals show up first, followed by the coming year of reservations, normally inside two minutes.
Sympl runs on the Tokeet platform, and the connection uses Tokeet's notifications. Whenever a reservation is confirmed, edited or cancelled, or you add, change or remove a rental, a notice reaches BetterSTR and we read the latest details back. Nothing waits for a timer, so the guide for a fresh booking is usually ready by the time you look for it.
Because your Sympl rentals already hold most of the practical detail, the first draft of each guide is mostly done for you. Sympl has no special shortcodes of its own. Its data feeds the regular ones, so:
{{wifi_ssid}} and {{wifi_pass}} with a QR code,Add local tips and photos in the guide builder, and if you want a screen in the lounge, the same guide runs on an Android TV display.
"Guests get everything they need from one link — check-in, WiFi and local tips. It's cut down the back-and-forth messages a lot."
Rebekah"Finally, technology that doesn't complicate things. The integration just works, and our guests get all the info they need without calling us."
Mountain View Rentals"We went from spending hours on guest questions to almost zero. BetterSTR + Sympl = the perfect simple solution."
City Stays LLCApprove once on sympl.cm and let reservations bring their own guides.
Integration included
On sympl.cm
Updates from Sympl
No credit card required. SMS and other add-ons are optional.
Connecting Sympl is free, see pricing. Using something else? Try the integrations list.
Sympl is a simpler product from the same company and runs on the Tokeet platform. In BetterSTR it has its own card and you approve the link on sympl.cm, but the data and update speed are the same as for Tokeet.
Only your Sympl login. Press Connect on the Sympl card in BetterSTR, approve on the Sympl page that opens, and you're done. There's no key or code to find.
Yes, if they're saved on the rental in Sympl. BetterSTR reads the WiFi details, check-in and checkout instructions, directions and house rules and puts them into each guide.
BetterSTR currently counts the adults on a Sympl reservation, not children. You can mention children's needs in the guide text if it matters for your property.
No, Sympl reservations don't carry a lock code. If your smart lock uses the last digits of the guest's phone number, the guide can display those instead.