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iReservation & Bed-and-Breakfast.it Digital Guidebook Integration

Connect your iReservation calendar and every room gets its own guest guide and TV welcome, filled in from your Bed-and-Breakfast.it, Booking.com, Airbnb and direct bookings.

BetterSTR
INTEGRATION
iReservation

New: in beta

Your Bed-and-Breakfast.it bookings, turned into guest guides

iReservation is the booking calendar and channel manager behind Bed-and-Breakfast.it. It keeps your rooms and bookings from Bed-and-Breakfast.it, Booking.com, Airbnb, Expedia and your own direct bookings in one place. BetterSTR reads them and gives each stay a personalised guidebook, a welcome by name on the room's TV and a WiFi QR code that works first time.

There is nothing to install. You set an API username and password on the Channel Manager page of your Bed-and-Breakfast.it account, enter them in BetterSTR with your calendar ID, and your rooms come across.

Like every BetterSTR integration, it is part of the free plan. The iReservation connection is new, so it is marked beta while the first hosts use it.

Create a free account Already a member? Connect iReservation
BetterSTR guest guidebook on three phones

What syncs from iReservation

Here is exactly what BetterSTR reads from your iReservation calendar. It only reads: nothing is changed in iReservation.

ItemSynced?Details
Rooms Yes Each room or apartment in your calendar becomes its own BetterSTR property, so each room's TV welcomes its own guest. New rooms start switched off: turn on the rooms that have a TV or need guides. Room names come from iReservation and stay up to date.
Property name and address Entered once iReservation only shares room names, so you enter your property's name and address when you connect. Every room uses them, and the address sets the map, weather and nearby places in your guides.
Photos No iReservation doesn't share photos. Add them once in BetterSTR; syncs won't overwrite them.
Check-in and check-out Partial Bookings come with their dates but no times, so BetterSTR uses 3pm and 11am. You can set your own check-in and check-out times on each property, or for every property in Property Defaults.
Timezone and currency Yes Europe/Rome and euros, as iReservation uses for every calendar.
Reservations Yes Every booking from every channel, with its dates, adults and children, the channel it came from, the price and the tourist tax. Cancelled bookings come through as cancelled and their scheduled guide messages stop. A booking for several rooms appears on each of its rooms.
Guest name, phone and email Yes With the guest's country and language, when the booking has them.
Booking details as shortcodes Yes Booking number, the channel it was booked through, the guest's room, adults, children and the tourist tax, as iReservation shortcodes like {{ireservation_booked_via}} and {{ireservation_tourist_tax}}.
WiFi name and password No iReservation has no WiFi fields. Enter them once in BetterSTR to power the WiFi QR code.
Guide link (written back) No iReservation only lets partners change direct bookings, so the link can't be saved on Bed-and-Breakfast.it or OTA bookings. BetterSTR sends it to the guest by email or SMS with your notification rules.

How the connection works

  1. Open the Channel Manager page on Bed-and-Breakfast.it. Sign in to your Bed-and-Breakfast.it account and open the Channel Manager page. Note your calendar ID.
  2. Set an API username and password there. They must be different from the login you use for your extranet. They only let BetterSTR read your rooms and bookings.
  3. Enter them in BetterSTR. Under Integrations, choose iReservation and enter the calendar ID, API username and password, plus your property's name and address. BetterSTR checks them with iReservation before saving anything.
  4. Sync your rooms and switch them on. Click Sync Properties, then turn on the rooms that have a TV or need guides. Your current and upcoming bookings come across behind them.

How quickly changes arrive

BetterSTR checks iReservation for new, changed and cancelled bookings every 15 minutes, and re-reads your rooms once a day. You don't need to set anything up for that.

If you need something now, the iReservation page in BetterSTR has Sync Properties and Sync Reservations buttons, and Full Sync pulls in the last three years.

Good to know before you connect

  • It's in beta. The iReservation connection is new. If something looks wrong, email support@betterstr.com and we'll look at your account with you.
  • Use the API credentials, not your extranet login. BetterSTR needs the separate API username and password you set on the Channel Manager page.
  • One calendar per account. A BetterSTR account connects one iReservation calendar.
  • Photos, WiFi and check-in times are set in BetterSTR. iReservation doesn't share them. Set them once and syncs won't overwrite them.
  • Disconnecting removes our access. BetterSTR deletes your iReservation credentials when you disconnect. You can also change the API password on Bed-and-Breakfast.it at any time.

iReservation integration questions

Where do I find my calendar ID and API password?

Sign in to your Bed-and-Breakfast.it account and open the Channel Manager page (bed-and-breakfast.it/ar/channel_manager.cfm). Your calendar ID is shown there, and you set the API username and password on the same page. They must be different from your extranet login.

Does it work with Booking.com and Airbnb bookings too?

Yes. iReservation is your channel manager, so bookings from Bed-and-Breakfast.it, Booking.com, Airbnb, Expedia and your own direct bookings all come through to BetterSTR.

Do I need a paid plan?

No. There is nothing to install and no approval to wait for, and on the BetterSTR side the integration is part of the free plan.

How do guests get their guide link?

By email or SMS with your BetterSTR notification rules. iReservation only lets partners change direct bookings, so the link isn't saved on the booking itself.

Why are my rooms switched off after the first sync?

Every room in your calendar becomes its own property. BetterSTR creates them switched off so you choose: turn on the rooms that have a TV or need a guide, and their bookings sync straight away.

A booking change isn't showing. What should I do?

BetterSTR checks iReservation every 15 minutes, so most changes appear within that time. To pull it in straight away, open the iReservation page in BetterSTR and click Sync Reservations.

Read more

Connect iReservation in a few minutes

Your calendar ID and an API password, and your next guest has a guide.

Start free See the TV welcome screen

No credit card required. Visit ireservation.it