The guidebook that answers your guests for you. Capture emails through WiFi, automate cleaner notifications, sell upsells and let AI handle guest questions, all from one place.
No app to download, just a link or QR code that opens on any phone, tablet or laptop, and stays up to date automatically.
Pulls property details, photos and house rules from Airbnb, VRBO and 20+ property managers, always current.
Trained on your guide and local area, it answers the repetitive questions for you, day or night.
One-click translation into 18 languages, auto-detected for every international guest.
Place a QR sign or NFC tag anywhere. Guests tap and the whole guide opens, no sign-in.
Share your favourite restaurants, attractions and hidden gems on interactive maps.
Or browse digital guidebook examples by location from real hosts.
One platform, countless hours saved
Create once, update anywhere. Sync with all your listings automatically.
Turn your WiFi into a marketing tool. Guests access WiFi through your guidebook.
Never miss a clean again. Automated SMS reminders to your cleaning team.
Sell extras directly through your guidebook. Instant or approval-based.
Organise properties by area, team or custom groups. Scale with ease.
Let AI answer questions 24/7. Trained on your property and area info.
Use your own domain name for a professional, branded experience.
Automatically translate your guidebook into 18 languages for international guests.
Instant guidebook access with QR codes and NFC tags placed around your property.
Share your favourite restaurants, attractions and hidden gems with interactive maps.
Track guidebook views, popular sections and guest behaviour to optimise your content.
Present house rules clearly and track guest acknowledgments for your records.
A locked-down Android tablet that puts your guidebook on the counter, with noise alerts built in.
Protect your property with real-time decibel monitoring. Set quiet hours, customise thresholds (default 70 dB), and receive instant alerts when noise levels indicate potential parties or disturbances. See how it compares to Minut and NoiseAware in our noise monitoring comparison.
Guests love convenience. Offer extras they actually want, right when they need them.
Watch how easy it is to manage everything from one platform
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WiFi capture runs on UniFi or TP-Link Omada access points
Turn your guest guide into a source of revenue by offering add-on services and products directly to your guests.
Accept payments through Stripe with a 7% platform fee, or 3% with Premium or BetterSTR Simple. Standard Stripe fees are separate.
Fresh linens delivered and changed by our housekeeping team
Full access to our Level 2 EV charger during your stay
Seasoned firewood for cosy evenings by the fire
Artisan cheese and meat selection with local favourites
Secure checkout powered by Stripe
Watch how to connect Stripe and manage security deposits for your guest reservations
Step-by-step guide to connecting Stripe to BetterSTR so you can process guest payments, security deposits, and upsell products.
Read the GuideSetup, manage, capture, and release security deposits on guest reservations.
Read the GuideCreate a professional portfolio page for your properties with your own custom domain. Perfect for property managers and hosts with multiple listings.
Know who's staying at your property. Collect verified phone numbers, ID documents, terms acceptance and security deposits, all before check-in.
Automatically request Google, Trustpilot, or TripAdvisor reviews from guests who leave positive feedback on Airbnb or Booking.com.
Happy guests are more likely to leave additional reviews when asked at the right moment, right after they've shared positive feedback.
Digital guidebooks are completely free. Only pay for optional add-ons.
OR TAKE THE LOT BetterSTR Simple puts the premium guide, Ask AI, WiFi Marketing, a Companion tablet with noise monitoring, your TVs, upsells at a flat 3% and free SSL on your own domain on one bill for $15 a property a month. Choose it property by property. Get BetterSTR Simple →
Forever
Premium: from 50c a reservation, or $2.99 a property a month
Custom Domain: from $9.95/year
SMS Delivery: 10c per message
Translations: $2 per full guide translation
WiFi Portal: $5 a month + $2 per access point
Upsell Products: 7% fee (3% with Premium) · vs The Host Co
Phone Verification: 10c a check
ID Verification: $2.50 a check, or $1.50 with Premium or BetterSTR Simple
Only pay for what you use
Wondering how we compare to paid alternatives? See our detailed comparison with TouchStay, or see how one plan does the job of six subscriptions
Let your guidebook handle the repetitive tasks
Stop answering the same questions over and over. Let your guide handle the small stuff so you can focus on what matters.
Give guests a smooth start and make your place feel easy to use, from the WiFi to the coffee machine.
Happy guests leave better feedback. A clear, easy-to-follow manual can help earn those 5-star ratings.
House rules, check-out times, pet policies: make it crystal clear so there's no confusion during their stay.
Guests who feel confident and informed are more likely to book again, or recommend you to friends.
Whether it's the spa pool, smart lights or local hikes, make sure your guests know exactly what makes your place unique.
Your guidebook can do more than inform. It can earn you money.
When your guests book activities or tours through Viator links in your guidebook, you earn a 4% commission on every booking.
It's a win-win: your guests discover amazing local experiences while you generate additional passive income from your property.
Give your guest guides the professional touch they deserve with a custom domain that matches your brand.
Choose between our easy subdomain service or connect your own custom domain
yourproperty.guidebook.cloud
$9.95/year
welcome.yourdomain.com
$14.95/year
gb.betterstr.com/g/abc123xyz789...
welcome.seaviewbach.co.nz
Break down language barriers with automatic translations. Your entire guidebook available in 18 languages with just one click.
"Welcome to our beautiful beach house! The key is in the lockbox..."
"¡Bienvenido a nuestra hermosa casa de playa! La llave está en la caja de seguridad..."
Instant translation with one click!
Stop relying on emails that get missed. Direct SMS ensures your cleaners are always informed.
Group by area: Downtown Beachfront Mountain View
Tag cleaners to specific property groups or areas
Each cleaner gets their schedule every morning
Keep your guests prepared with accurate, up-to-date weather information directly in your guidebook.
All weather data updates automatically, with no maintenance from you.
Check out our expert guide on everything to include in your Airbnb welcome book!
Read the GuideConnect BetterSTR with your favourite property management platforms
Looking for more integration options?
View All IntegrationsSee our full list of integrations and register interest for upcoming partners
Beyond Properties
BetterSTR's guide system works for any location-based information
While BetterSTR excels at vacation rental guidebooks, our versatile platform creates professional guides for any location or event.
Venue information, schedules, maps
Campus maps, facility guides, resources
Property showcases, neighbourhood info
Store guides, service information
Guide name and address/location
Add headings, text, images, and links
Mark important locations on the map
Get a professional, mobile-friendly URL
Unlike property guides that auto-populate, general guides give you full control over every piece of content, perfect for unique requirements.
Every guide automatically works on all devices: phones, tablets and desktops. No app downloads required.
Track how people interact with your guides, see which sections are most popular, and optimise your content accordingly.
Join thousands of users who trust BetterSTR for their location-based information needs.
Create your free guidebook See a live guideLearn how to get the most from your digital guidebook
The same free guidebook, tailored to how your guests stay.