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Articles tagged with "Getting Started"

Showing 18 articles with this tag

Importing Guides from TouchStay

461 views

If you are switching from TouchStay to BetterSTR, you can import your existing guides rather than recreating them from scratch. The import tool transfers your content...

Guestbook Feb 1, 2026

Android TV Automated Guest Messaging for Reviews & Feedback

74 views

Send guests a timely review prompt or feedback request on the in-room TV and route them by rating: high ratings to your review site, low ratings to a private feedback form. Covers timing rules, display behaviour, property targeting and one-off reservation sends.

Android TV Jul 1, 2026

Using the Feature Request System

425 views

BetterSTR has a built-in feature request system where you can submit ideas, vote on suggestions from other users, and track the progress of features through development.  ...

Guestbook Feb 1, 2026

Account Settings: Profile, Timezone, and Email Verification

434 views

Your account settings control your personal information, timezone preferences, and security options. Keep these updated for the best experience.   Accessing Account Settings...

Guestbook Feb 1, 2026

Setting Up Auto Top-Up for SMS Credits

445 views

Auto Top-Up automatically adds funds to your account when your balance falls below a threshold. This ensures you never miss sending an important message to guests or...

Guestbook Feb 1, 2026

Managing Your Account Balance and Transactions

444 views

Your BetterSTR account uses a prepaid balance system for SMS messaging and other services. This guide explains how to manage your balance and view transactions.   Accessing...

Guestbook Feb 1, 2026

Importing Locations from KML Files

546 views

If you have saved locations in Google Maps or Google Earth, you can bulk import them into BetterSTR using KML files. This is much faster than adding locations one by one.  ...

Guestbook Feb 1, 2026

Adding Locations to Your Property Map

455 views

Create custom map markers for restaurants, attractions, and points of interest to enhance your guest guides.

Guestbook Feb 1, 2026

Managing Contacts: Cleaners, Managers, and Service Providers

414 views

Add service contacts, organize them with tags, and assign them to properties for automated notifications.

Guestbook Feb 1, 2026

Copying Guides Between Properties

441 views

Save time by copying guide content and structure from existing properties or the demo template to new properties.

Guestbook Feb 1, 2026