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Guestbook

Learn what you can do with our Guidebook / Guestbook, from adding Live Chat, send automated Mobile TXT messages, or customised your Guidebook

Tagging Properties by Areas or Contacts

1,467 views

Easily organize properties in BetterSTR using tags for areas, cities, or contacts like cleaners and managers. Tags can link locations, points of interest, and upsells to selected properties for targeted guest experiences.

Aug 15, 2025

Requesting Funds from Guests - Upsells

676 views

Easily request payments from guests for extra services or custom charges. Generate a secure link from the reservation, then copy or send it via email or SMS—updates are tracked and processed through your usual Stripe payment flow.

Aug 10, 2025

OwnerRez Custom Fields - Dynamic Guidebook Content

998 views

PX shortcodes pull property details directly from your OwnerRez custom fields into your guidebook. Update once in OwnerRez, and your guides show the latest info instantly—perfect for parking, garbage, checkout steps, and more

Aug 10, 2025

Add Upsells to Your Guidebook Using Stripe

1,118 views

Offer guests add-on services like early check-in, firewood, or breakfast packs directly through your digital guide. Connect Stripe to get paid instantly, then choose and display products easily in your BetterSTR guidebook.

Aug 1, 2025

Default Guide Template - Automatic Fallback for Properties Without Guides

939 views

Create a master template guide that automatically displays for all your properties that don't have their own custom guide. Perfect for maintaining consistency across your portfolio while saving time on guide creation. Set it once, and all properties without guides will use your default template.

Jul 18, 2025

Multilingual Guidebooks for International Guests

867 views

Easily convert your entire digital guidebook into 14 major languages for just $2 per language. Provide a seamless, guest-friendly multilingual experience with one-click translation and free updates, improving clarity, reviews, and bookings.

Jul 9, 2025

How to Change Weather Units Between Metric and Imperial

1,055 views

Learn how to switch your weather widget between Metric (Celsius, km/h) and Imperial (Fahrenheit, mph). Set units per property or apply account-wide defaults to streamline your preferences across all guides.

Jul 3, 2025

How to Connect Tokeet, AdvanceCM and Sympl

1,016 views

Easily integrate with Tokeet, AdvanceCM or Sympl in a few clicks. Sync your properties, automate guest guidebook links, and enable personalized experiences using reservation and guest data.

Jul 2, 2025

How to Connect BetterSTR with Hostex.io

925 views

Easily integrate BetterSTR with Hostex.io in a few clicks. Sync your properties, automate guest guidebook links, and enable personalized experiences using reservation and guest data.

Jul 1, 2025

How to Set Up Custom Domains and Subdomains for Your Property & Static Guides

861 views

Give your guides a professional look with custom domains or subdomains. Choose between affordable subdomains like yourguide.guidebook.cloud or use your own custom domain (guide.yourdomain.com). Easy setup with step-by-step instructions.

Jun 28, 2025