Shortcode Property Variants - For Property Managers

Overview

Shortcode Property Variants let you create different versions of a single shortcode’s content based on the property being viewed. This enables flexible, property-specific customization—without needing separate shortcodes for each guidebook.

🗑 Example Use Case: Rubbish Day Reminders by Property

Objective

You want to display rubbish pickup instructions specific to each property’s scheduled rubbish day, using just one shortcode.

✅ Setup Walkthrough

1. Create the Shortcode

• Navigate to Members → Shortcodes

• Click Create New Shortcode

• Set:

  • Shortcode Name: rubbish-day

  • Default Content:
    Please put the rubbish out before leaving.

2. Enable Property Variants

• In the shortcode modal, scroll to Advanced Properties

• Toggle ON the setting for property variants

3. Create Variants for Each Day

➤ Variant: Monday

• Tag Name: Monday

• Content:
  Rubbish pickup is Monday. Please put your bins out on Sunday night.

• Assign Properties:
  Search and select all properties with rubbish day on Monday

➤ Variant: Tuesday

• Tag Name: Tuesday

• Content:
  Rubbish pickup is Tuesday. Please put your bins out on Monday night.

• Assign Properties:
  Select all properties where rubbish day is Tuesday

4. Save Your Work

• After setting up each variant and assigning properties:

  • Click Save Variant

  • Once all variants are added, click Save Shortcode

📌 Result

In any guidebook where you use the shortcode {{{rubbish-day}}}, guests will automatically see the correct rubbish instructions based on the property they are viewing. If no match is found, the default content will appear instead.

✅ When to Use Property Variants

Property variants are perfect for customizing:

• Contact information by property

• Location-specific check-in instructions

• Local recommendations by destination

• Widget settings (e.g. Viator activities)

• Emergency contacts or on-site managers

• Wi-Fi passwords or entry codes

⚙️ How Property Variants Work

1. Default Content: Displays when no variant matches the property

2. Variant Tags: Named groups (e.g., “Miami”, “Downtown”)

3. Property Assignment: Properties are assigned to specific tags

4. Automatic Selection: Guests see the correct content based on their property

🧩 Creating Shortcodes with Property Variants

Step 1: Create or Edit a Shortcode

• Go to Members → Shortcodes

• Click Create New Shortcode or edit an existing one

• Fill out the basics:

  • Name (letters, numbers, hyphens, underscores only)

  • Default Content: fallback content shown if no match

Step 2: Enable Advanced Properties

• In the modal, toggle Advanced Properties

• Variant management options will appear

Step 3: Add Property Variants

• Click Add New Tag

• Fill in:

  • Variant Tag Name (e.g. Beachfront)

  • Variant Content specific to the tag

  • Assign Properties to this variant

Step 4: Assign Properties

• Use search to find properties

• Click Add Selected

• Properties appear as blue chips (click to remove)

• ⚠️ Each property can only belong to one variant per shortcode

Step 5: Save

• Click Save Variant

• Repeat as needed

• Click Save Shortcode to finish

🔍 Managing Property Variants

Viewing Variants

• Displayed as green pills, e.g., Beachfront (3)
  (tag name and number of assigned properties)

Editing

• Click a green pill to edit

• Update content, tag, or assigned properties

• Click Save Variant

Deleting

• Click variant pill → Delete Variant

• Confirm to unassign all properties from it

💡 Example Use Case

Scenario: Different phone numbers per city

1. Create shortcode: contact-phone

2. Default: “Call (555) 123-0000”

3. Add variants:

   • Miami → “Call (305) 555-0001”

   • Orlando → “Call (407) 555-0002”

   • Tampa → “Call (813) 555-0003”

4. Guests see the correct number based on their property

🚨 Important Notes

Property Assignment Rules

• One variant per property

• Conflicts prompt a reassignment option

• Unassigned properties show default content

Tag Name Requirements

• Letters (A–Z), hyphens (-), underscores (_)

• No spaces

• Examples: Beachfront, Downtown_Location, VIP-Guests

🛠 Troubleshooting

"Property Already Assigned" Error

• Choose Move it to reassign

• Choose Cancel to keep current assignment

Variant Not Showing?

• Check property is assigned

• Use correct syntax: {{{shortcode-name}}}

• Ensure variant has content and is saved

Content Not Updating?

• Ensure both variant and shortcode are saved

• Clear browser cache

• Check property UUID assignment

🧠 Best Practices

• Use descriptive tag names (e.g. Pool_Properties)

• Always include default content as fallback

• Test with different guidebooks

• Keep a record of variant assignments

• Review and update as you add new properties

🚀 Advanced Tips

Organizing Large Portfolios

• By location: Miami, Orlando, Tampa

• By property type: Condos, Villas

• By amenities: Pet_Friendly, Beach_Access

Content Strategy

• Start simple, expand over time

• Reuse default content as base

• Keep formatting consistent across variants

Need help? Reach out to our support team for assistance implementing property variants tailored to your setup.