Guestbook

If your Hostex guidebook shows the wrong check-in or check-out time, update the default times in Hostex Settings and re-sync your properties in BetterSTR.

Step-by-step guide to creating booking-level BX custom fields in OwnerRez and displaying reservation-specific content in your BetterSTR guest guides.

Set up automated SMS, email, and Slack notifications triggered by reservation events. Recover cancelled bookings by reaching guests instantly with direct booking offers.

BetterSTR has a built-in feature request system where you can submit ideas, vote on suggestions from other users, and track the progress of features through development.  ...

Your account settings control your personal information, timezone preferences, and security options. Keep these updated for the best experience.   Accessing Account Settings...

Auto Top-Up automatically adds funds to your account when your balance falls below a threshold. This ensures you never miss sending an important message to guests or...

Your BetterSTR account uses a prepaid balance system for SMS messaging and other services. This guide explains how to manage your balance and view transactions.   Accessing...

If you have saved locations in Google Maps or Google Earth, you can bulk import them into BetterSTR using KML files. This is much faster than adding locations one by one.  ...

Create custom map markers for restaurants, attractions, and points of interest to enhance your guest guides.

BetterSTR offers extensive customization options for icons and colors, allowing you to match your guidebooks to your brand identity.   Icon Style Options Choose from five...