Guestbook

Automatically request Google, Trustpilot, or TripAdvisor reviews from guests who leave positive feedback. Turn 5-star Airbnb reviews into more reviews across multiple platforms.

Learn how to verify your vacation rental guests with phone verification, identity checks, terms acceptance, and security deposits before they arrive.

Migrate your existing TouchStay guidebooks to BetterSTR with our one-click import tool.

Reconnect with past guests—up to 10 years back—using SMS remarketing. Send direct booking links, discounts, or seasonal promos, helping you boost bookings while avoiding OTA fees from the likes of Airbnb etc

Automatically send guests their personalized Guidebook via TXT before check-in. Set timing per property or across your account to ensure guests have essential info right at their fingertips when they need it.

Easily control where sensitive content like Smartlock PINs or check-in codes appear in your Guidebook. Choose to show content only via private reservation links or mobile TXT messages, keeping your public guide secure.

Set up automated SMS, email, and Slack notifications triggered by reservation events. Recover cancelled bookings by reaching guests instantly with direct booking offers.

Submit feature ideas, vote on requests from other users, and track development progress.

Update your profile information, set your timezone, verify your email, and change your password.

Configure automatic balance replenishment to never run out of SMS credits.