How to Connect MyRent

If you manage your properties with MyRent, you can connect it to BetterSTR to automatically sync your properties and reservations. Every booking then gets its own personalised digital guidebook — with no manual data entry.

What you’ll need

• A BetterSTR account that isn’t already connected to another PMS (BetterSTR connects to one integration at a time)
• Your personal MyRent User GUID

Steps to Connect MyRent with BetterSTR

1. Log in to BetterSTR
   Go to your BetterSTR account and click Integrations in the top bar.

2. Open the MyRent integration
   Find MyRent in the list of integrations and click Connect.

3. Enter your MyRent User GUID
   Paste your MyRent User GUID (1). It is a long code in the format xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx. The MyRent B2B GUID field (2) is already filled in with BetterSTR’s own channel GUID, so leave it as it is unless MyRent has given you a different one. Click Connect MyRent (3) and BetterSTR checks your GUID with MyRent straight away.

4. Confirm your properties
   Nothing is imported yet. BetterSTR first shows how many properties that GUID can see, with their names. If they are all yours, click Yes, these are my properties – connect (1). If you see properties that aren’t yours, click Cancel (2): you have probably entered an agency or channel GUID, so check your personal User GUID with MyRent support. If the GUID can see more than 25 properties, BetterSTR shows an extra warning, and the list shows the first 25 names. This confirmation step expires after 30 minutes; if it does, just enter your GUID again.

5. Let the first sync run
   Once you confirm, BetterSTR imports your properties straight away and then imports current and upcoming reservations (up to a year ahead) in the background. This usually takes a minute or two.

6. Check your properties
   Your MyRent properties are listed on the MyRent page, each switched on (1). Enabled properties get a guidebook for every new reservation. To stop a property getting guidebooks, switch it off and click Update Selected; when you switch a property back on, its reservations are synced again. Use Sync Properties or Sync Reservations (2) if something is missing, and Update GUID (3) (or Update Credentials at the top) if your GUID ever changes. You’ll confirm the property list again before the new GUID is saved.

Where to find your MyRent credentials

You only need your personal User GUID. If you don’t already have it, contact MyRent support and ask for your API User GUID (not an agency or channel GUID). The B2B GUID identifies the BetterSTR channel, so we fill it in for you.

What happens after you connect

• MyRent doesn’t send live updates, so BetterSTR checks it for you: reservations every hour and properties once a day.
• Each reservation gets its own guidebook with the guest’s name and stay dates. MyRent doesn’t send arrival or departure times, so the check-in and check-out times come from the property.
• Add a new property in MyRent and it appears in BetterSTR automatically on the next daily sync (or straight away if you click Sync Properties).
• If a property is removed from MyRent, BetterSTR switches it off on the next sync and asks whether you want to delete it.
• Create reusable guide templates and apply them across your portfolio to keep every property consistent.
• Generate shareable links and QR codes for specific guidebook content (e.g. appliance instructions) to place on fridges, remotes or welcome cards.