RentalWise now connects to BetterSTR, and like every BetterSTR integration it is included in the free plan.
This one came from a customer asking for it, which is usually the best reason to build something. RentalWise is an all-in-one vacation rental platform out of Australia: property management, a channel manager for Airbnb, Booking.com, Vrbo and more, a unified inbox and a direct-booking website builder, at a price that has won over a lot of smaller operators.
Your own API token, no gatekeeping
RentalWise does the thing we like most in an integration: the access is yours. You create an API token in your own workspace, paste it into BetterSTR with your workspace address, and you are syncing. There is no partner application, no approval queue, no developer app to register.
You will find it by clicking your profile picture in RentalWise and choosing API access. Create a token, copy it (RentalWise only shows it once) and you can delete it from the same page whenever you like.
Changes arrive within minutes
When you connect, BetterSTR registers for RentalWise's booking and property notifications on your account. A new booking, a date change or a cancellation reaches us within a minute or two rather than whenever a timer next fires. An hourly check and a daily property refresh run behind it to catch anything a notification missed.
- Properties sync with the good stuff: descriptions, address and map pin, bedrooms, bathrooms, beds and guest numbers, check-in and check-out times from your property policies, photos, amenities, house rules and check-in instructions.
- Every booking comes through with guest name, email and phone, dates, guest numbers, the booking channel and its confirmation code.
- Disabled properties stay out. Switch a property off in RentalWise and it stops generating guides in BetterSTR too.
The guide link goes straight into your RentalWise emails
The moment a booking syncs, BetterSTR generates a unique guest guidebook link for that stay, personalised to that guest, that property and those dates. Then it saves the link onto the booking in RentalWise as a custom field.
That means you can send it from the emails you already have set up in RentalWise. Add one merge tag to your pre-arrival template, {{ record.custom_fields.betterstr_guide_url }}, and every future guest gets their own guide without you lifting a finger. Any other custom fields you keep on your bookings are left exactly as they are.
Or message guests right in their booking conversation
Prefer BetterSTR to send it? Pick RentalWise guest message in a BetterSTR notification rule and the message goes into the guest's RentalWise conversation, on the channel they booked through. An Airbnb guest gets it in their Airbnb inbox, a Booking.com guest in Booking.com, and a direct booking by email. No hunting for a phone number or an email address the OTA never shared.
Your RentalWise content becomes guidebook shortcodes
Your house rules, check-in instructions, home truths, surroundings and amenities all become shortcodes you can drop straight into a guide, along with booking details like the guest's arrival time, the amount outstanding and your payment and deposit links. Any custom fields on your RentalWise bookings come through as shortcodes too.
The same property content is offered to the AI guidebook generator, so it can write your guide around your real details instead of generic filler.
It's not just guidebooks
Once connected, the whole BetterSTR stack works off the same booking data:
- Digital guidebooks: branded, multi-language, no app download for guests.
- BetterSTR TV welcome screens: greet guests by name on the in-property TV (more below).
- WiFi QR codes: guests scan and they're online, no password hunting.
- Guest verification: confirm who's actually staying before check-in.
- SMS and email automation: timed messages keyed off the real arrival and departure times.
- Upsells: early check-in, late check-out and local extras, offered inside the guide.
The highlight: your TVs become the guest experience
RentalWise has no in-property screen tied to the reservation, and no tablet or TV service of its own. With BetterSTR connected, the TV in every property knows exactly who's staying and when, and turns itself into a five-star welcome:
- Personal welcome screen: greets each guest by name for the exact dates of their booking, switching over automatically between stays.
- Guidebook on the big screen: house info, check-out instructions and local recommendations, browsable with the normal TV remote.
- WiFi QR on screen: guests point their phone at the TV and they're connected.
- Local activities, weather and upsells: things to do nearby, the forecast for their stay, and your extras right where guests are already looking.
- Runs on affordable hardware: any Android TV / Google TV device, or the plug-and-play BetterSTR TV stick from our shop.
Watch the Video
Turn your TV into a 5-star guest experience
See the full rundown on the BetterSTR TV page, or the guest tablet if you would rather put it on a bedside screen.
How to connect (about two minutes)
- In RentalWise, click your profile picture, choose API access and create a token. Copy it straight away.
- In BetterSTR, go to Integrations → RentalWise, enter your workspace address (the one you log in at, like yourname.rentalwise.io) and paste the token.
- Your properties and bookings sync straight away, and the notifications are registered on your RentalWise account automatically.
- Add the guide-link merge tag to your RentalWise pre-arrival email, pop your WiFi details and door code into BetterSTR, and you're done.
The step-by-step help article walks through each screen.
Common questions
Does this cost anything on the BetterSTR side?
No. All BetterSTR integrations, RentalWise included, are part of the free plan with unlimited properties.
How fast do booking changes come through?
Usually within a minute or two. RentalWise notifies BetterSTR when a booking is created, changed or cancelled, and an hourly sync runs as a backstop.
Does RentalWise hold my WiFi password and door codes?
RentalWise doesn't have fields for those, so you add them once on your property in BetterSTR and nothing overwrites them. Your check-in instructions do come across from RentalWise.
Do guests need to download an app?
No. Guidebook links open in any browser, and the unique per-booking link is generated automatically for every booking that syncs.
Browse all BetterSTR integrations to see what else connects.