If you run your properties on Guesty — the property management platform trusted by professional managers worldwide — this one's for you. As of today, BetterSTR connects directly to Guesty via its Open API, and like every BetterSTR integration, it's included in the free plan.
Paste in your Guesty Client ID and Client Secret and BetterSTR pulls in your whole portfolio: every listing with its photos, amenities, check-in and check-out times, address, bedrooms and bathrooms — plus every upcoming reservation, with guest details and the booking channel (Airbnb, Vrbo, Booking.com or direct). Whether you manage five properties or five hundred, there's no re-typing your listings into yet another tool.
What actually syncs
- Properties: photos, amenities, check-in/out times, address, bedrooms and bathrooms — everything BetterSTR needs to build a guidebook that already knows each listing.
- Reservations: guest names and contact details, stay dates, party size and which channel the booking came from. You can optionally sync historical reservations too, to power BetterSTR's SMS marketing.
- Custom fields: your Guesty property and booking custom fields come across as guidebook shortcodes, so anything you already store per listing or per booking can appear in the guide.
- Changes, as they happen: BetterSTR registers Guesty webhooks automatically when you connect, so new bookings, changes and cancellations land in near real-time — with a regular sync running as a backstop, nothing slips through.
Every reservation gets its own guidebook link
This is the part that saves you the most time at scale. The moment a reservation syncs, BetterSTR generates a unique guest guidebook link for that stay — personalised to that guest, that property and those dates. Drop the link into your Guesty message automations once, and every future guest across your whole portfolio gets their own guide without you lifting a finger.
Combine that with reusable guide templates — build a guide structure once, apply it across the portfolio, and keep per-property details flowing in from Guesty's data and custom fields. Consistency across two hundred doors, without two hundred rewrites.
It's not just guidebooks
Once Guesty is connected, the whole BetterSTR stack works off the same reservation data:
- Digital guidebooks — branded, multi-language, no app download for guests.
- BetterSTR TV welcome screens — greet guests by name on the in-property TV (more on this below).
- WiFi QR codes — guests scan and they're online, no password hunting.
- Guest verification — confirm who's actually staying before check-in.
- SMS and email automation — timed messages keyed off the real check-in and check-out dates from Guesty.
- Upsells — early check-in, late check-out and local extras, offered inside the guide.
The highlight: your TVs become the guest experience
Here's the part no PMS gives you. Guesty doesn't offer a fully integrated in-property screen — there's no tablet companion and no TV service tied to the reservation. With BetterSTR connected to Guesty, the TV in each rental knows exactly who's staying and when, and turns itself into a five-star welcome:
- Personal welcome screen — greets each guest by name for the exact dates of their Guesty booking, automatically switching over between stays.
- Guidebook on the big screen — house manual, check-out instructions and local recommendations, browsable from the couch with the normal TV remote.
- WiFi QR on screen — guests point their phone at the TV and they're connected. No laminated cards, no password questions.
- Local activities, weather and upsells — things to do nearby, the forecast for their stay, and your extras (late check-out, mid-stay clean) right where guests are already looking.
- Runs on affordable hardware — any Android TV / Google TV device, or the plug-and-play BetterSTR TV stick from our shop. Roll it out one property at a time or across the whole portfolio.
Watch the Video
Turn your TV into a 5-star guest experience
See the full rundown on the BetterSTR TV page.
Where Guesty ends and BetterSTR begins
Guesty's strength is running the business at scale: channel management, unified inbox, automation, accounting and owner reporting. What it doesn't have is the in-property layer — the reservation-aware TV service above, the tablet companion, the WiFi QR on the fridge, ID verification, and upsells that run themselves. BetterSTR sits alongside Guesty as exactly that layer. Keep running your operations in Guesty; let BetterSTR handle what guests see and touch during the stay.
How to connect (about two minutes)
- In Guesty, open the API / integrations area and create (or open) an Open API integration application — copy the generated Client ID and Client Secret. If you can't see the API area, ask your Guesty account manager to enable Open API access.
- In BetterSTR, go to Integrations → Guesty and paste them in — BetterSTR validates them against Guesty straight away.
- That's it. Your properties and upcoming reservations sync within a minute or two, webhooks register automatically, and everything stays in sync from then on.
Common questions
Does this cost anything on the BetterSTR side?
No. All BetterSTR integrations — Guesty included — are part of the free plan.
What do I need from Guesty?
A Client ID and Client Secret from an Open API integration application in your Guesty account. If the API area isn't visible to you, your Guesty account manager can enable it.
How fast do booking changes come through?
Near real-time. BetterSTR registers Guesty webhooks automatically when you connect, so new reservations, changes and cancellations arrive within moments — and a regular full sync catches anything a webhook might miss.
We manage hundreds of listings — does that work?
That's exactly who this is built for. Every listing becomes its own guidebook, reusable templates keep them consistent, and per-reservation links, TV welcome screens and messaging all run themselves off the Guesty data.
Do guests need to download an app?
No. Guidebook links open in any browser, and the unique per-reservation link is generated automatically for every booking that syncs from Guesty.
Can I choose which properties have guidebooks?
All listings on your Guesty account sync across, and you control which ones have active guidebooks, TV displays and messaging inside BetterSTR.
Want the full feature rundown? See the Guesty integration page, the step-by-step connection guide, or browse all BetterSTR integrations.